I have heard it said that the opposite of love is not hate, but apathy. I would tend to agree with this statement. Jesus even said He would rather us be hot or cold, rather than lukewarm. If that is the case, I think there is similar application to the workplace regarding employee engagement.
Employee Engagement vs. Apathy
An “engaged employee” is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization’s interests (Wikipedia). An extremely negative, disengaged employee likely will not make it very long in their job, but an apathetic employee usually stays around longer and therefore is a drag on productivity, morale, and profitability. As a result, apathetic (disengaged) employees serve to more severely reduce the impact we strive for as a Christian business.
How Do You Get Them Engaged?
If we can all agree that the best employee is an engaged employee, then the next logical step is to figure out how to get all of them engaged. If we could solve the puzzle of employee engagement, then I think we could go far in creating exponential growth in our impact on eternity.
Recently, this topic has been in the front of my mind for several reasons. I have had several different sources influence me toward a focus on employee engagement. First, as I mentioned in my latest series, I had a great conversation with Jim Reese, CEO of Atlanta Mission. In addition to the advice I shared in that series of posts, Mr. Reese also brought up employee engagement as a critical component of success.
Next, I read a recent post by Michael Hyatt in which he talked about changing organizational culture. Through a series of comments on that post, I learned a couple of tips about achieving employee engagement that I will share with you.
After that, I was listening to an older podcast by Andy Stanley on the way to the airport last week. In this podcast, Andy talked about how his church maintains such an engaged staff. I will share some of his methods as well.
My Focus On Employee Engagement
As a result of all of these inputs, it is obvious to me that I need to be concentrating on employee engagement in our organization, right? So this is what I am going to do. I am NOT going to wait to post about all of this until I have implemented all of these tips and methods, measured the results, and declared victory.
Instead, I am going to give it all to you up front over the next several posts. I am also going to start implementing these ideas in our business, keeping you aware of the progress as I go. These progress reports will include the successes and failures, the pretty and the ugly! I will do my best to relay information to you that I believe will best help you do it better than we do.
Then, after all of it is implemented, I will also give you regular status reports as to the measured progress in our actual employee engagement scores going forward. I am not yet sure what this will look like, but we will find out together!
How engaged do you think your employees are right now?
What do you do to keep them engaged?
What opportunities do you have to improve?