College Test

I once read about a college student that was struggling in a particular class. The end of the semester was approaching and that meant he would have to do well on the final exam if he hoped to make the grade he needed.

In a surprising twist, the professor explained that she would allow a “cheat sheet” to be used when taking the final exam. The professor explained that she would allow them to include all of the information they could fit on one 8 1/2 x 11-inch sheet of paper. They could access this information during the test.

Confusing Behavior

When the day of the test arrived, the students were sharing the creative ways they crammed enormous amounts of information onto their sheets of paper. The struggling student did not participate. In fact, he sat quietly in his seat with a blank sheet of paper!

The other students could not understand why he had passed on the opportunity to fill his cheat sheet. They knew he was struggling in the class and would need all the help he could get.

Cheating Perfected

Finally the test was distributed and the class settled down. At this point, the struggling student went to the door of the class and opened it as if he was leaving. Instead, he motioned to whoever was standing out in the hall, inviting them in. Everyone instantly recognized the professor’s TA (Teaching Assistant) entering the classroom.

To the astonishment of the other students, and the professor, the struggling student then took out his blank sheet of paper and laid it on the floor. He again motioned to the TA and took his seat. As he did this, the TA walked over and stood on the blank sheet on the floor.

Surprise Strategy!

When the professor asked the student what was going on, he simply explained that he was exercising his right to access all of the information he could fit on a single sheet of paper. He planned to ask the TA for help with his test!

Of course, this caused a huge uproar among the other students! They cried out that he was cheating. They said, “That’s not fair!” Clearly, they thought the professor would stop this nonsense.

However, after considering her earlier instructions and noting that the TA indeed fit on the single sheet of paper, the professor granted the student permission to proceed with his plan!

Your Thoughts?

What are your thoughts at this point? Do you wish you had access to this same type of information as you face the various tests during your business day? Or do you think that simply would not work in the business world?

The truth is that we have this very access. Unfortunately, we often do not realize it or we forget about it. Even worse, at times we use it and then turn right around and ignore it during the next test!

God Has All The Answers!

God created business. He knows all there is to know about our particular business. He knows the applicants we are interviewing. He knows the future we will face and how we need to prepare for it. There is not a question we can ask that He cannot answer.

So why is it that we do not call Him into our tests? Why do we ignore Him as we struggle to pass tests that He could breeze through? What would possess us to continue facing tests without using every resource available to us?

Reasons?

If we are honest, some would say that they are not sure God really cares about our business. Yet I do not understand how He could feel that way when He goes as far as to count the number of hairs on our heads and even give every star a name. It seems to me God is concerned about every detail in His universe. That includes our business!

Others may admit they do not know how to ask Him these questions. Or maybe asking is not the problem, but discerning the answer gives them trouble. I struggle with this issue as well. Fortunately, the more we read and study His Word, pray, and seek Him, the clearer His voice becomes to us.

Draw Closer To Him

When I am closest to Him, I find it easier to know His answers to my questions. When I stray from Him, it is impossible for me to hear what He is saying. Funny, it is always my movement away, never His.

Regardless of your own reasons, I encourage you to give this a try. Start seeking Him on your every decision. Whenever you face a test, force yourself to remember to approach God for the answers. I promise you He is faithful to provide.

Have you tried to take tests on your own?

Why is it so easy to ignore God for answers?

How do you plan to change this?

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Billy Graham Is Special

The more I thought about that, the more I realized that folks like Billy Graham are special. It is not that they are so much more gifted or even holier than many of us. The truth is that God placed Billy Graham in a specific time and place with a specific set of talents and resources. Billy Graham added his own submission and commitment to God and the results speak for themselves.

We Are Special, Too!

So, if that is the case, what does that mean for us? Well, as Christian business owners, God has done the same thing for us. We are in a specific time and place with a specific set of talents and resources.

Granted, we are not in the same position as Billy Graham…at least not yet! So what do we do? Do we sit back and wait for national fame before we start preaching like he did? Or, maybe, we could go ahead and start preaching right now. Right where we are. In our own way.

So that you and I are on the same page, I though I would remind you of the quote from St. Francis of Assisi…

Preach the Gospel at all times; when necessary, use words.

How To Preach Like Billy Graham

In light of that, I came up with a list of 10 ways we can all preach just like Billy Graham. Okay, maybe not JUST like he did, but close.

1. Give credit and take blame. – When good things are achieved by your team, give them the credit for it. When bad things happen, take the blame.

2. Show humility when unexpected. – You have just made a gutsy call and it paid off. Everyone knows you beat the odds. Don’t crow about it. Accept the congratulations and point to God as the true source of the idea.

3. Exercise grace when others would not. – You were wronged in the past and the violator is now in a position of need. Give to them and show the same grace you have been given.

4. Tell the truth even when it hurts. – Telling the truth, in this case, means you will face a loss. Regardless of the size of the loss, remember that God has your back if you will honor Him.

5. Prove your values are more important than money. – If you only maintain your silence about the minor defect, the customer will never know and the sale will go through. Make the decision to come clean and people will notice.

6. Forgive your debtors. – One of your employees makes a poor decision in a time of severe need and steals from you. You most likely have to terminate them. Is it really necessary to carry the grudge around with you from now on? Let it go and let it be known.

7. Put others first in everything. – Serve others at company meal times. Take the back seat in the car when carpooling to a meeting. Pass the last coconut-fried shrimp appetizer to someone else at the dinner celebration…coconut is not that good anyway!

8. Show that Love = Time. – Taking the time to ask and hear about an employee’s sick family member will mean the world to them. In many cases, you are the most important person they know. Giving of your time to them will show them you love them.

9. Do what you say will do. – You made a commitment to do something, but conditions changed at the last minute. Now the commitment is not as easy to fulfill. Do it anyway. No one will expect it, but neither will they forget it.

10. Trust God during tough times. – The difference between Christians and everyone else is not whether we go through tough times or not. The difference is in how we handle those times. Show them you trust your God to carry you. They will want to know how to get the same peace.

I am sure you can come up with other items to place on this list. If so, tell me about them in the comments section. I would love to hear your thoughts and examples.

What would you add to the list?

Can you give examples of something you have done or seen?

Which of these do you struggle with the most?

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Either you thought of it or someone you know has tossed it up to you.  Either way, it is a valid question.  After all, based on the news and political issues all around us, it appears that the last thing you want to do is associate your business with anything Christian.  It is too polarizing, right?

Barna Group Study

Surprisingly, it is not as big an issue as you might think!  According to a study conducted by Barna Group (check out the details of the study here), the people that may be offended with any Christian connection to your business are actually a very small minority.  Let’s look at the results.

When asked in two different ways about the likelihood of their doing business with a company that was managed according to Christian principles or embraced and promoted the Christian faith, roughly 55% of these consumers indicated they were indifferent!  In other words, the connections to Christianity did not affect their buying decisions in either direction.  Of course, while this is good news, it really does not tell us what we want to know.  Let’s dig a little further.

How about those that would be more likely to do business with a Christian company?  These responses to the question made up roughly 40% of the total responses!  Two out of every five consumers surveyed said that a company’s connection to the Christian faith would make them more likely to do business with them.  In fact, almost 25% said they would be a lot more likely to do so!

Fantastic News!

I see both of these results as fantastic news!  While I do not believe we are to market and advertise our Christian faith in our business (some may argue this), I am glad to know that the vast majority of those who see the connection are either indifferent or more likely to do business with us!

So what percentage of the responses is left over?

How many people are less likely to do business with a Christian company?

According to the Barna Group study, only 3% – less than one in thirty – of the respondents said they would be less likely to do business with a company that has overt connections to Christianity.  Only 3%…is that really a large enough population to cause concern?

Our Experience

While I have not conducted an official study like Barna, I have been outspoken about the Christian foundation for our business for almost fourteen years now.  I have never been confronted by anyone claiming offense at our beliefs.  I have had a couple of email complaints (literally 2 or 3) stating they would not purchase from us due to our Christian witness.  I am also certain that we have had customers walk away, but just not voice their opinion.  I don’t doubt that at all.

But really, how many do you think make up that group?  If your experience DOUBLED that of the Barna study, would 6% kill your business?  Do you really fear the size of that group more than you trust God at His Word?  He promises to meet our needs (Philippians 4:19).  He promises if we will seek Him first, he will add “these things” (Matthew 6:33).  God is faithful to make good on His promises (Deuteronomy 7:9).  Trust Him to do just that!

What are you really afraid of?

Isn’t your God bigger than that fear?

What should be your next step?

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To Honor God?

As I said, our company mission statement includes the phrase “to honor God” as the central goal of our company. It is this goal that drove me in the beginning of my journey to run the business for eternal impact. It is the desire to honor God in everything I do that was my drive for the longest time. Unfortunately, other goals have begun to distract me.

Before I go any further, take a look at his quote and think about it:

Quit competing and live to honor God. Both will result in our best. One will receive rewards in eternity and the other now.

Choose To Compete?

Do you get what he was saying? We can choose to compete rather than simply seeking to honor God in all we do. We can compete with other businesses. We can compete with our neighbors or our family members. Maybe you are competing with childhood friends or an old nemesis. Many compete with everyone, not satisfied unless they are the best in the world at a certain skill or measurement.

While competition can be a good motivator, we need to ask ourselves if it is the best one. We need to ask ourselves if competition brings out the best in us or not. Then we need to think about whether a better motivator could simply be the desire to honor God.

Different Approach

What if, before taking any action at all, you ask yourself if it is God-honoring? What if, when approaching a business strategy, you decided not to look at the competition to decide what to do? What if you decided instead to determine how to honor God through your strategy?

Clearly, God is not honored with mediocrity, right? So what would it look like if you made it your absolute goal to devise a business strategy that would honor God? It would have to be a strategy of excellence. Driven by this goal, you would not be able to accept less than the best, would you?

Difference Is Timing

Just as my friend said, whether competing or seeking to honor God, the result will be our best. The difference is in the timing and longevity of the rewards.

If our motivation is to compete with the best, then we will likely find reward in the marketplace. This reward will most likely be financial and will come sooner. However, if we choose to honor God as our motivation, then rewards will also come. They will just come in an eternity that never ends.

Maybe there are immediate financial rewards, maybe not. God does not promise that. However, He does promise to reward us in eternity (Matthew 16:27). He promises that our rewards will not fade or suffer loss (1 Peter 1:3-4). He cannot go back on His promises.

Lost Focus

I have often allowed the idea of competition to take my focus off of my goal to honor God. While there have been some positive results in some areas, the overriding result is usually one of frustration. In fact, that’s another result of competition…anything short of winning it all is disappointing, even depressing.

Of course, seeking to honor God will not always result in actually pleasing Him (you WILL miss the mark at times!). At the same time, the frustration is not nearly as debilitating when we miss this goal. There are satisfaction and joy that remain, even in failure to hit this mark.

So which way will you go?

Are you guilty of competing?

Which rewards would you prefer?

How will you honor God?

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Proverbs 31 Advice

In my last post, I pointed out two pieces of advice we can pull from Proverbs 31. First, we looked at how verse 11 guides us to trust in our wives rather than withholding that trust to maintain control. We also noted how this advice can serve us well in the workplace.

In verse 23, we see that it is our responsibility as husbands and fathers to act in such a way as to earn the respect of those in our community over time. Our wives need to know that they can rely on this kind of behavior from us. Our employees and co-workers want the same consistency from us!

For today, I want to look at two more verses from Proverbs 31 that give us clear advice as husbands and fathers. In each case, we are able to apply this advice to our lives at home and at work. I pray you will do both!

Praise Her

Her husband also praises her:
“Many women are capable, but you surpass them all!”
Proverbs 31:28-29

Part of this advice to us husbands and fathers looks fairly obvious. We are to praise our wives. While it is simple, do you do it? Regularly? If so, give yourself a pat on the back! If not, why not?

Regardless of how close your wife comes to the pattern described in Proverbs 31, you must find those things she does well and you must praise her for those actions! Look for the good she does and recognize her for it. If you have children, then praise her in front of your children! They need to recognize all she does as well.

This same idea works for your employees or co-workers. Find the good they do and praise them for it. Don’t get stuck in the lie that praise will ruin them and spoil them. Praise them for their progress and watch that progress grow!

Subtle Aspect Of Praise

Don’t miss the part that is not so obvious. When the husband praises her in this verse, he says that she surpasses all of the other women. Do you think that is 100% accurate, that she is better than every other woman at all she does? I think it is unlikely.

However, his praise in this manner lets her know that in his eyes, the only ones that matter, she surpasses all the others. He lets her know that his eyes are only on her and that she is the only one he sees!

With employees, they need to hear something similar in that they need to know we still believe in them. They need to know that we are committed to them and that we are not looking elsewhere for their replacement every time they miss a target or make a mistake. Praise them in this way.

Give Her The Reward

Give her the reward of her labor,
and let her works praise her at the city gates.
Proverbs 31:31

Once again, part of this is obvious and part is a little more subtle. The obvious advice is that we are to reward our wives for the work they do. We are to reward them in ways that are specific to them. This is not a one size fits all kind of reward.

We need to get creative here and reward her in ways that communicate our appreciation for her commitment. This is not a once-a-year vase of flowers on Mother’s Day or her birthday. This kind of reward should be random, unexpected, and creative. It should reflect thought and planning, not just a last minute Hallmark card.

Our employees should get the very same treatment. They should be compensated in such a way that is equal to the work they do. But we should also work at rewarding them in other small ways in order to show them our appreciation for what they do. Again, these rewards are not the same for everyone, but they should happen in some way for everyone at one time or another.

Spread The Praise

The more subtle advice in this verse comes from the last part of the sentence… ”let her works praise her at the city gates.” What in the world does that mean? I will say that I am not positive, but I do have an opinion. Until I hear a better explanation, I am sticking to my own!

Think about it this way. How do those at the city gates find out about her works? Some of her works may spread by word of mouth from the marketplace, but I think it should come from us! If we husbands and fathers are the ones at the city gates, then we should be talking about how great our wives are. We should be praising them behind their backs!

Why not? Just because it is the cultural norm for husbands to talk down about the “old ball and chain” or their “old lady” in ways that make the wives out to be tyrants, does that mean we should do the same? NO! We should be singing their praises to those around us. Just imagine the swelling of their hearts if they hear from someone else how we were praising them in a crowd, behind their back!

The same is still true for our employees and co-workers. Praising them to people outside of our workplace will only increase their commitment to our company when word gets back to them. Doing this same thing to their spouses or children even multiplies the effect! Just give it a try and see if I am right!

What other advice did you glean from Proverbs 31?

What changes do you need to make to heed this advice?

Do you see the value of Proverbs 31 advice, even in the workplace?

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Proverbs 31 Advice

Normally, this passage is taught from the perspective of the wife/mother. In this and my next post, I want to see what it has to say to the husbands and fathers (and maybe a little application in business!). I hope you are willing to give me a little freedom to do this. I promise to return to Christian business after this.

Hopefully, you have read Proverbs 31 before (if not, go now and do so!) and you recognize it as the description of the “perfect” wife and mother. Of course, some people or even organizations these days might argue that it is a sexist or chauvinistic depiction, but I happen to think it is an incredibly insightful illustration of the variety of skills and responsibilities possessed by wives and mothers today.

For Husbands And Fathers?

Assuming you agree, what does it say to the rest of us? What specifically does it say to husbands and fathers? What part should we play in conjunction with a Proverbs 31 woman? Well, I think Proverbs 31 has some specific instructions that are directed at us husbands and fathers.

While Proverbs 31 is not at all an exhaustive set of instructions for us husbands and fathers, I do believe there are a few points of wisdom we can take from it. In fact, I found four (4) pieces of advice I think we would be wise to heed. Let’s take a look and see if you agree.

His Heart Trusts Her

The heart of her husband trusts in her,…
Proverbs 31:11

When taught from the perspective of the wife or mother, verse 11 teaches that she is to be trustworthy. For our purposes today, I want to turn that around and use it for advice to husbands and fathers. As a result, I think we are being told that we are to trust in our wives.

Wow, that sounds simple. Maybe so, but are you doing it? Are you really trusting her? Do you second-guess her in situations where you think you should be in control? Do you trust her opinion or intuition when it comes to people you work with or partners you take on?

Healthy Trust

Guys, I am not talking about blind trust here. I am talking about a healthy relationship where she has proven trustworthy (as have you), but you and I still fail to trust in her. Why is that? Do we think we are less of a man if we trust in her in areas where we are unsure?

I don’t have the time or space here to list all of the examples where this advice applies, but I think you get the idea. In fact, I believe that if you have read Proverbs 31 and will pray for insight into how this verse applies to you, God is faithful to show you how it applies to you specifically.

I think He can also show you where you could apply this at work. Maybe there are some people that have shown themselves trustworthy over time, but you are still clinging to control or withholding your trust from them for one reason or another. Maybe if you extended them trust, you might just see them blossom! Pray and let Him show you.

He Is Known At The City Gates

Her husband is known at the city gates, where he sits among the elders of the land.
Proverbs 31:23

In the days when this was originally written, the respected men of a town would gather at the city gates. There they would share wisdom, make decisions regarding the welfare, business, safety, etc. of the town. To be “known at the city gates” means you are respected and an honorable citizen of the town.

This verse goes a little further than saying the husband is known there. In this verse, he actually “sits among the elders.” This means that the husband is actually one of the most respected men in town. He is trusted to participate in the group of elders as a peer, someone who is part of the leadership of the town.

Not Political!

For us husbands and fathers, I do not believe this means we are all to run for political office. However, I do believe we are to be among the most respected in our communities. Our wives need to know that we will consistently behave in such a way as to earn this respect.

Whether we are business owners, in leadership positions in business, or in some other way involved in the community, we are to act in such a way as to earn the respect of those in our community. We are to do this over a period of years, not just for a season.

This is because this respect is not something that comes quickly. Instead, it is something that we earn over time. It is something that comes from years of making solid Biblical decisions, regardless of the cost to us or our businesses. If our wives know this about us, don’t you think it will be easier for them to follow our lead when we need them to the most?

What about our employees or those team members we work with? Do you think it is easier for them to follow us and trust our lead when they know we have acted in such a way over years so as to earn the respect of the community? I think this advice can benefit us in many settings!

To Be Continued…

That is all the space I have today. Join me for the next post as I give you the last two pieces of advice from Proverbs 31. If you are really interested, maybe you can read ahead in Proverbs 31 and see if you see the same advice I see!

Are either of these points on target with you?

Where do you struggle with this advice?

What action step(s) do you need to take?

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Jesus Had Ultimate Power

Think about it. As a kid, I knew that Jesus was the Son of God. While I could not easily explain the Trinity, I simply accepted that Jesus was God and man at the same time. Some things that adults have a hard time understanding are just accepted as fact by kids. This was one of those ideas.

Knowing that Jesus was also God at the same time, I knew He had total power to do anything. Stronger than Superman and faster than Flash, Jesus had the ultimate power. There was simply nothing He could not do if He wanted to.

Could Jesus Use His Power?

Because I believed this, I had a REALLY hard time with the question mentioned above. I could not understand why He didn’t use His power more. I mean, I knew He worked miracles. He walked on water, turned water into wine, and raised Lazarus from the dead.

It’s not like He could not use his power at all. Clearly, God did not tell Jesus to hide His power. So if that is the case, why didn’t he use it more often? As a kid, I could think of SO many different ways He could have used it!

Various Examples

He could have used His power to defeat playground bullies. He could have won every arm wrestling match he ever faced. He could have even won the Fastest Runner award every year in school!

As an adult, Jesus did not have to be a lowly carpenter. He could have been a very successful business owner. He could have risen to the top of the political structure of the time. He could have even defeated the Roman army single-handedly and taken over the world!

As a kid with a great imagination, I could come up with endless ways Jesus could have used His power. And every year when Easter came around, this question burned even deeper. Why didn’t Jesus use His power to escape the cross?

Jesus Had An Eternal Perspective

Now, looking back, I see how silly my question was. What seemed so elusive at the time is an answer that is all too obvious now. I am sure it is just as obvious to you as well, but I think it is worth reviewing.

Jesus had an eternal perspective. He came from heaven to earth for a short time and with very specific purposes. Jesus knew before He came that He would return to heaven. He knew that anything material He gained on earth would be left behind upon His return to His throne.

His Purpose Was Bigger

Jesus didn’t overuse His power to win fights or contests because that did not align with His purpose. He didn’t seek business wealth and success because He knew it was fleeting. He knew it was worthless in eternity and promised little comfort during His tenure on earth.

Jesus avoided political and military entanglements because His perspective was even bigger than they could ever be. And most of all, He submitted to the cross because the lives of those He would save as a result were infinitely more valuable than the value of His additional time on earth.

Ridiculous Question

Folks, the question I struggled with as a kid is almost ridiculous when I look back at it. I almost laugh at myself until I come to another realization and want to cry.

See, if this question is so ridiculous to me now, if the answer is so obvious, then why am I still living as if this life on earth is more valuable than the eternity I face after this life?

Do you understand the problem?

I begin to laugh at my limited understanding as a kid until I realize I am still living as if I have that same limited understanding now!

I Am Humbled

When I look at all of the ways I continue to seek my own personal gain today, at the expense of eternal gain, I want to cry. Maybe you are different, but I am almost embarrassed to put these thoughts our here on the blog…and would not, except for the hope that someone else will gain from my weakness and transparency.

The bottom line is that my original question IS ridiculous. The answer IS obvious AND the same purposes that motivated Jesus to act as He did should motivate us today.

We should be exchanging what this short-term world has to offer for the eternal reward that Jesus offers us. We should be sacrificing our comfort today for the promise of the future in heaven.

Some of you are doing this very thing. Some of you are nodding your head right now and maybe even pumping your fist in agreement! At the same time, others of us are silently considering our own lack of commitment.

It’s Not Too Late!

For those of us in this uncomfortable position, the exciting news is that the story is not over. It is not too late! God is faithful AND forgiving. He is full of mercy and grace. He is standing ready to embrace our full focus and lead us to much greater eternal results.

I encourage you not to quit. Don’t give up simply because you feel you have failed in one area or another (or in multiple areas!). Hit your knees, ask for renewed strength, and trust God to lead you. He will never leave you or forsake you!

Do you understand the answer to this question?

Are you living out your understanding?

What needs to change?

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Ambassador Defined

Just to make sure you remember our working definition of “ambassador,” I want to include it here for reference:

An ambassador is a dignitary whose full-time job is to live for a period (usually years) in a foreign land, intentionally building relationships with the people native to that land and purposefully representing to those people the desires of his king.

So what are the critical points here? What aspects are key to our success as ambassadors for Christ?

Full-Time Job

First, let’s talk about the fact that an ambassadorship is a full-time job. It is not one that is only done on the weekends or in the evenings. Ambassadors are always on call. They must always be ready to meet with anyone, not postponing any opportunity to advance their king’s desires.

If we are to be Christ’s ambassadors, then we must be the same way. Being an ambassador for Christ is also a full-time job. Whether in church on a Sunday or on the job site on Monday, we are to represent the desires of our King to those around us.

Part Time Not Available!

This job cannot be taken on a part-time basis. Sure, many of us have been taught that full-time ministry is the responsibility of our local church’s staff or missionaries in a foreign field. Unfortunately, this lie has been accepted by many – even by some in church leadership themselves!

The truth is that we are ALL full-time ministers. We’re all called to be full-time ambassadors for Christ, fulfilling the responsibilities of this job at all times. We are to be ambassadors at church. We are to be ambassadors at work. We are to be ambassadors in the community.

With Intention And Purpose

The second critical point is that the role of an ambassador is an intentional one. It is a job that is done on purpose – actively, not passively. The ambassador is not one that sits around in her office waiting to be called on. She is actively pursuing relationships and working to advance the cause of her homeland.

Unfortunately, many Christians see their job as ambassadors for Christ to be different from this. Many only mention their King on Sundays or in certain crowds when others initiate the conversation. Too many Christians feel they are to be private about their faith, allowing their King to do His own work…without their help.

Folks, this is crazy! As ambassadors, we are to be actively pursuing relationships in every context of our lives – at work, at home, in the community, etc. – for the purpose of pointing others to our King Jesus. We are to be intentionally representing His desires for them to everyone with whom we interact.

There Is Urgency!

Finally, the third critical point I see in this verse is urgency. Look at Paul’s words again:

Therefore, we are ambassadors for Christ, certain that God is appealing through us. We plead on Christ’s behalf, “Be reconciled to God.”
2 Corinthians 5:20

Notice a couple of words that convey this urgency to us. “God is appealing through us,” and “We plead on Christ’s behalf. These words, appealing and plead, should make us realize that time is of the essence. We are not guaranteed tomorrow and neither are those who are lost without Jesus.

No Time To Waste!

Since this is true, we do not have time to waste. We need to be acting and we need to be doing it now! There is no more time for us to concern ourselves with building our own fame and renown or pleasure and wealth for the purpose of our enjoyment. Instead, we are to be focused on that which God says is urgent and of primary importance.

This is not about leading a poor lifestyle, but about putting our first priority on fulfilling our jobs as ambassadors and leaving the rest to God. He promises to take care of the rest of it (Matthew 6:33)!

How often do you find yourself being passive in this job?

Based on these critical points, what action step do you need to take first?

Who can you encourage to take the same challenge?

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New Hire Training

When we hire new salespeople at our company, we have a fairly intensive training period before we allow them to serve customers. There are certain facts and processes that they must understand before they can be effective at serving the customer in a way that accurately reflects our mission, vision, and values.

It would be disastrous for us to send these salespeople to do a job before being properly trained, right?

Once they have fully completed our training process, they are then free to serve customers. They are still supervised by our sales managers, but as long as they follow our processes correctly, they have autonomy to do their jobs without micromanagement.

Too Smart = Trouble!

It is usually a month or two later when trouble arises. You can almost predict it with a calendar! These new salespeople begin to get “too smart” and their performance starts to suffer. They can never understand it on their own, but from the management side, it is clear what is happening.

These salespeople have now served enough customers and they begin to see patterns. Because they are now so smart, they believe they know as much as their managers and so they begin to short-cut the standard processes. I am not talking about anything illegal, unethical, or immoral. They simply stop doing some of the simple (and foundational) parts of the process because they do not see the point.

In their effort to save time and energy, sometimes even fear or frustration, they skip certain steps in the process. They most often truly believe they are best serving the needs of the customer when in fact they are doing the customer a disservice. Too often, their skipping of these “unnecessary” steps causes them to miss the sale or creates situations where the customer is inconvenienced.

Common Problem

Whatever the case, I think you likely have seen something similar in your business. These are not at all bad people. They just feel they can do a better job (based on their newfound knowledge) than their manager can (despite their deeper, more experiential knowledge). Have you experienced this phenomenon of being too smart?

Now that we are on the same page, let me turn the tables a little.

Are You Too Smart With God?

Have you ever been guilty of this same behavior with God?

Have you been in situations where you felt your knowledge was sufficient to handle things so you did not seek God and His wisdom? Looking back on your decisions over the past weeks, months, even years, have you failed to give God the opportunity to speak into any critical situations, instead relying on your own understanding?

Simply put, have you been too smart?

On My Own

I will go first and admit that I have been guilty of this very behavior. I have too often realized AFTER the situation that I never consulted God for an important decision or the solution to a complex problem. Usually, it was not a conscious decision to ignore Him or to leave Him out of the process. More often, it was just the confidence I had in my own ability that caused me to move forward without asking for His help.

Unfortunately, I am guilty of the very same attitude and behavior that frustrates me when I see it in others. And like I described earlier with the salespeople, my behavior causes me to miss opportunities or creates unnecessary frustration. Many times, my “short-cut” forces me into more work and effort than I would have had if I first had sought God and his deeper wisdom!

Rely On God

I encourage you today to stop and think about the times when you are guilty of being too smart. In what areas of your life do you “short-cut” God and make your own decisions? Where do you rely on your own understanding when you should be relying on His (Proverbs 3:5-6)?

Go back to the times when you did not have as much knowledge about these areas of your life. Try to remember how you felt then and how much you relied on God’s direction and guidance. Use this reflection time to motivate you to return to a more humble mindset. Go back to relying on Him. I guarantee you will see improvement in your results!

How often do you see yourself as being too smart with God?

What steps can you take to eliminate this behavior?

How can you prevent it from coming back later?

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Wrong Perspective On Personnel Expense?

Since I was out of town at the time, we spent the next 45 minutes or so on Facetime as I led her through generic layout for a pro forma income statement. As I went through the typical expense categories for her income statement, I told her about what are typically the largest single expense categories for our business – Advertising, Personnel, and Inventory expenses. I explained how each of these would apply to the business she was describing in her project, including ways to keep them under control.

As I described to her how Personnel Expense works, I realized how delicate this expense category can be. I am not sure how your particular business works, but I would bet Personnel Expense is a major expense category for most businesses. It is also one that Christian business leaders and owners may look at from the wrong perspective at times.

Controlling Personnel Expense

As business people, we are taught we must control expenses to generate the profits our business should produce. There are various effective strategies for controlling expenses, so I will not presume to tell you there is only one right way or even challenge the method you use. What I do want to address is what I believe the Bible says is the wrong way to control Personnel Expense.

Read the following passage from James 5:4-6:

Look! The pay that you withheld from the workers who reaped your fields cries out, and the outcry of the harvesters has reached the ears of the Lord of Hosts. You have lived luxuriously on the land and have indulged yourselves. You have fattened your hearts for the day of slaughter. You have condemned—you have murdered—the righteous man; he does not resist you.

Not Biblical To Withhold Fair Wages

When you first read this passage, you may not think it really applies to you. And it may not. However, I do encourage you to stop and think about it. Pray that God would reveal to you any areas where you are withholding from your employees or team members for the purpose of increasing your own personal gain. Ask Him to search your heart and to make clear to you whatever must be done to correct current issues and/or avoid these issues in the future.

I take two key points from this passage. First, it is not biblical for us to control our Personnel Expenses by withholding fair wages from our employees, even if they will accept it and stay. Regardless of their options, we are called to pay them fairly and not withhold for our gain. Some might argue that they can always leave if they don’t like it, but that logic does not hold up when placed side-by-side with the passage above or these others:

Shepherd God’s flock among you, not overseeing out of compulsion but freely, according to God’s will; not for the money but eagerly; not lording it over those entrusted to you, but being examples to the flock. And when the chief Shepherd appears, you will receive the unfading crown of glory.
1 Peter 5:2-4

The Lord said: “Who then is the faithful and sensible manager his master will put in charge of his household servants to give them their allotted food at the proper time? That slave whose master finds him working when he comes will be rewarded.
Luke 12:42-43

Your Compensation Can Be Related

The second point I take is that there is a clear, but sometimes forgotten, relationship between how we compensate ourselves and how we compensate our employees. Maybe it is obvious to anyone reading this post that the best leaders are those who seek out high-level performers and compensate them well for their results. No surprise there.

But it may not be as obvious to say that sometimes this requires us as leaders to sacrifice our own gain for the sake of these we are leading. There are times in our businesses when we do not have the necessary supply of money with which to pay everyone what they are worth. Therefore, during these times, something (or someone!) has to give.

Leaders May Need To Sacrifice

This same topic came up recently in a book I have been reading. In What Makes A Leader Great by Russ Crosson (President/CEO of Ronald Blue & Co.), Crosson tells how he approached this idea:

I’ve also found that leaders may need to sacrifice by giving up scheduled increases in income to make sure those following after them are taken care of financially. You may have to sacrifice in this area so that others will benefit from appropriate increases. There are times when I stopped taking raises in my salary so that the managers who reported to me could be better rewarded for their efforts.

I didn’t do this with the idea of receiving personal gain but rather to make sure I kept my team motivated. I knew if I lost key people it would be difficult to keep the company’s mission fire burning. I would run the risk of ending up with a pile of cooling embers instead of a vibrant message. I wanted my leadership team to be red-hot with drive and determination to live out the principles of our mission statement.

Solid Reasons To Pay At High Levels

Crosson’s motive for his sacrifice is one that many leaders fail to consider. He understands there are several principles at play when it comes to Personnel Expense. If you will stop to think about it, I think you will agree that there are a number of solid reasons for making sure we pay our people at the highest levels:

1. We are responsible to God for those under our leadership.
2. It takes top compensation to attract top performers.
3. It incentivizes them to strive for continuous improvement.
4. Top pay reduces likelihood of them leaving for more lucrative offers.
5. It ensures we will hold them accountable to high-level results.
6. Less than this violates the principle James 5:4-6 warns against.
7. God will take care of us, even reward us, in the long-term.

What has been your approach to controlling personnel expense?

Do you see the need for a change in your perspective?

Have you needed, and been willing, to sacrifice your own compensation?

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