There Is No Traffic Jam On The Second Mile!

This post is based on material from Dave Anderson’s book, How to Run Your Business by THE BOOK. It is the third post in a series of five in which we will address common character issues for leaders. The character issue we are addressing is going the second mile.

second mileOne of my favorite people in the whole world is Zig Ziglar! If you have ever met him or listened to him, it is likely that you feel the same! First of all, how can you not love his southern drawl?

But even without that, he just knows how to say things in a way that cuts to the heart of it all. The title of this post is a quote of Zig’s, “There is no traffic jam on the second mile!”

What Does The Bible Say?

To get a complete understanding of how this applies to us, let’s take a look at Scripture first. In the Sermon on the Mount, Jesus instructed his listeners that just doing the minimum required was not enough to be His follower. He gave them several examples of this kind of behavior.

One of these examples referred to a Roman law that required a Jew to carry a Roman soldier’s heavy pack for the distance of a mile. Jesus told his listeners in Matthew 5:41 that they were to carry the pack for a second mile.

Why The Second Mile?

Now why would he ask this? Well the Bible does not specify, but we can infer a likely possibility. Imagine the thoughts of the Roman soldier as he walked alongside the Jew carrying his heavy pack. He and the Jew both know that the obligation is for one mile.

What do you think the soldier’s thoughts would be as he neared the one mile mark and then continued past? When the Jew continued to carry the pack beyond that, don’t you think the soldier would be curious? Do you think he might ask what was going on?

Open Door for Witness and Influence

It is at this point that I believe the Jew would have the opportunity to explain his reasons, starting with Jesus’ teaching and how it had changed his own life. I believe the Roman soldier would then be wide open to hearing more from the Jew simply because he was willing to go the second mile, beyond his obligation.

So how does this apply to leadership? I think it is very applicable! As Christian leaders, I believe it is our goal to gain influence and to use that influence to point others toward Jesus. In his book, How to Run Your Business by THE BOOK, Dave Anderson says the following…

Going the first mile fulfills an obligation. By going the second mile, you earn the right to witness and influence.

Unlike The Majority

If we truly want to influence others by operating a Christian business, then we simply cannot just fulfill our obligations. We cannot do only what is required or necessary. This is expected! Zig’s quote is so powerful because he is saying that the vast majority of people stop at the first mile and skip out on the second mile! We cannot afford to be like the majority.

If we are serious about pointing others to Jesus, then we must open the door to opportunities to speak into the lives of others. This second mile behavior will help us do just that! When we go beyond our obligation in whatever the circumstance, we will get the attention of others. People will ask “Why?” and give us the opportunity to tell them!

Dave Anderson’s Tips

Here are Dave Anderson’s tips on going the second mile:

  1. Accept the concept that each day you do less than you can, you become less than you are: personally, and in the eyes of others.
  2. Embrace the promise of Galatians 6:9 – “And let us not grow weary while doing good, for in due season we shall reap if we do not lose heart.”
  3. Realize that you may be one phone call away, one discipline away, or one effort away from your next breakthrough. Make it your goal to be totally used up when you die, leaving this world with no regrets.

So what part of this idea speaks to you?

Do you have any examples of open doors from going the second mile?

What can you do today that would open a door with someone?

How To Keep Your Commitments

This post is based on material from Dave Anderson’s book, How to Run Your Business by THE BOOK. It is the second post in a series of five in which we will address common character issues for leaders. The character issue we are addressing is how to keep your commitments.

keep your commitments

Casual Commitments

How often do you tell someone else that you will call them later? Do you? What about those you told you would pray for them and their family? Did you keep your commitments and actually set aside time to pray for them?

Many leaders take lightly the “casual” commitments such as promises to call or offers to pray. They make these commitments without actually planning to keep them. Their intent is not malicious or deceitful. Maybe they actually want to make good on the commitment at some point, but they really do not take it seriously. In fact, within minutes of making the commitment, they have often forgotten it completely!

Scandalous Behavior?

While this behavior is certainly not what any of us wants to confess to, it is not the stuff that scandals are made of, is it? I mean, how often do you hear this type of broken commitment broadcast on the evening news? How many times are you confronted for failing to keep your commitment when it was only said in passing? Everyone knows these are not promises sealed in blood, right?

So what is the big deal? Well, let’s go back to the Bible again. In fact, we will look at the same verse that we did in my last post on little white lies. Here is what it says in Luke 16:10…

Whoever is faithful in very little is also faithful in much, and whoever is unrighteous in very little is also unrighteous in much.

Slippery Slope

So there it is…the Biblical description of the infamous “slippery slope” with which we are all familiar! If we make casual choices to tell little white lies, then we will soon find ourselves telling bigger and bigger lies. If we choose to make quick commitments that we do not take seriously enough to fulfill, then we will eventually find ourselves failing to honor bigger commitments.

Folks, it always starts with the small stuff. Satan rarely comes at us with the huge temptation right off the bat. He slowly draws us toward them with the small temptations. Eventually, we will have slipped so far down the slope, there is no return.

Keep Your Commitments

As a leader in Christian businesses, you must keep your commitments. The problem with this truth is that it really only tells one part of what you need to do. You see, once they are made, the only option for you as a Christian leader is to keep your commitments.

The real question is how to avoid making those commitments that are painful to keep. Well, once again we can turn to the Bible for advice. Below are some tips from Dave Anderson’s How to Run Your Business by THE BOOK. Check out the Scripture associated with each one.

  1. Count the cost (see Luke 14:2-30). Before committing to anything, make certain you can live with the worst-case scenario.
  2. Seek God’s wisdom before deciding (see Joshua 9:3-15, especially v.14). Check with trusted counselors who have nothing to gain or lose, either way, from your decision.
  3. Follow through (see Joshua 9:16-10:14, especially 9:19) . Do what you said you would do – regardless of the cost!

Joshua’s Commitment

This story of Joshua’s poor decision to make peace with the Gibeonites is the perfect illustration of the whole idea I am trying to convey. He failed to seek God in his decision. He failed to count the cost. As a result, he was deceived into a tough commitment.

But when Joshua realized what had happened, he stuck to his word. Not only did he not attack the Gibeonites when he found out about the deception, but he also went to their aid when they called upon him and the Israelites. This is true leadership!

Did you read the last part about God making the day stand still? If you will keep your commitments like Joshua did, I believe God will honor your behavior just like He did for Joshua.

What commitments are you guilty of taking casually?

What can you do to change that behavior?

Have you seen God act on your behalf when you have kept a tough commitment?

But it was just a little white lie…

This post is based on material from Dave Anderson’s book, How to Run Your Business by THE BOOK. It is the first post in a series of five in which we will address common character issues for leaders. Our first character issue is the little white lie.

white lie

Just A White Lie?

“But it was just a little white lie, right?”

How many times have you heard (or thought) this? I know we have all told someone they looked good when, in fact, they may not have. Maybe you told someone you liked their haircut or their new pair of shoes. You get the idea. I am not here to argue that point. I want to know if this behavior is okay in your business. Is it okay to tell white lies as a Christian in business?

Let’s try another line with which you may be more familiar…

“Who is it?…Just tell them that I am not here.”

If you have an assistant or receptionist, I am sure you have said something like this before. If not, congratulations! If so, can you justify saying something like this when you know it is not true? If your people see or hear you saying things like this, what effect do you think it has on their opinion of you? What effect does it have on their own behavior? If it is left unchecked, what behavior does it eventually lead to?

The white lie is so common in our world that most people do not even realize they are telling one. It can take many forms. Some of these may seem harmless (or even helpful) at the time. Some of them are a little more dangerous, but they are justified as being safer than telling the truth (at least at that moment!). Regardless of the rationalization, I think we need to take a long, hard look at this topic.

What Is The Expectation?

So what are we to do as Christian business owners and leaders? What is the expectation of us?

Well, as you probably guessed, I think we need to turn to the Bible for our answer. If we look at Ephesians 4:25, we will see the following verse:

Therefore, putting away all lying, let each one of you speak truth with his neighbor, for we are members of one another.

Obviously, I could point to many other verses that make it clear that we are not to lie, but to tell the truth. This is God’s expectation of us. It is not dependent upon circumstances or conditions. It does not apply only to some people, but to all who claim the name of Jesus.

Good Advice

In How To Run Your Business By The Book, Dave Anderson gives the following key advice:

  1. Tell the truth even when it is not easy, cheap, popular, or convenient.
  2. Tell the truth because it is right, it pleases God, it protects your personal integrity, and honors, rather than diminishes, everyone who hears what you say.
  3. Never, ever ask someone to sin for you by instructing them to lie on your behalf. This is an abuse of your power, position, relationship, and friendship and can destroy your witness as a Christian.

I will leave you with this verse from Luke 16:10

Whoever is faithful in very little is also faithful in much, and whoever is unrighteous in very little is also unrighteous in much.

I encourage you to start watching what you say. Increase your awareness of your words and make sure you are not falling into this trap.

Have you been guilty of little white lies?

Do you see the danger in where they lead?

What is your plan to change this behavior?

Three Steps To Develop Your Inner Circle – Part 3

inner circleThis is the fifth post in a series on developing your own inner circle of leadership in your business. We are on step three of Dave Anderson’s three-step process from his book, How to Run Your Business by The Book. The first steps in developing your inner circle dealt with choosing, investing, and empowering them. In this post, we will discuss holding them accountable for results.

Higher Expectations

While it is common business sense to hold individuals accountable for results on a day-to-day, project-by-project basis, this concept goes even further with your inner circle. If you, as the business owner or leader, are going to carefully select, invest in, and empower a few of the higher-potential members of your team, then you are certainly going to expect a higher degree of “fruit-bearing” from them.

Jesus’ Example

Your goal should be multiplication of impact through your inner circle, just as it was Jesus’ goal with His disciples. Jesus did not expect His disciples to just go around winning people one at a time. He taught them to multiply themselves. That is why they delegated the feeding of the widows to the deacons in Acts 6:1-7.

This idea is also illustrated in the story of Jesus’ encounter with the fig tree in Matthew 21:18. Most people notice that it says Jesus was hungry and was therefore upset at the fig tree with no fruit to eat. But have you ever thought of the other God-given purpose of the fig’s fruit? The fruit of the tree is where the seeds are – its God-given system of multiplication! Could it be that Jesus was more upset about this than His hunger? What are the possible parallels here?

The fig tree was accountable to Jesus for fruit. As a result of its lack of fruit, Jesus cursed the tree and it died.

The lesson of the vine (John 15:1-8) is another example of Jesus holding us accountable for our fruit when He said the branches not producing fruit would be thrown in the fire. While I do not recommend this exact punishment to be inflicted on members of your inner circle, it certainly shows us a clear example of accountability!

Your Inner Circle

So how do we apply this to your inner circle? I think there are several things to consider in holding your inner circle accountable.

    1. Where did they start? If you began with really green members of your inner circle then your expectations are going to be different than if you started with tenured and experienced leaders. You need to refer back to Part 1 of this series when I told you to look at where your group is right now and determine the gap.
    2. The key is progress. Regardless of where you started with your group, are they making progress? Are they growing as a result of the development efforts you are making? Look at them both as a group and as individuals. Are they moving forward together? Is any one individual holding up the progress of the group?
    3. Address shortfalls. If there are shortfalls in their progress – either as a group or as individuals – you must address it. Find out what obstacles are in their way and remove them. Help them see the gap between your expectations and where they are. Then help them close that gap.
    4. Cut the fruitless branches. In the event you chose poorly or if outside influences have taken one of the members of your inner circle off course, you are to try to correct that. But if your efforts to do this have been ineffective and the gap remains, then you must act. It is better for you, the team, and the company as a whole, to cut this member from your inner circle than to continue trying in vain to bring them along. While this is certainly a decision that requires prayer and a lot of thought, it must be made.

Are you holding your inner circle accountable?

If so, are you pleased with their progress (and yours)?

If not, what are you missing? What do you need to do next?

Three Steps To Develop Your Inner Circle – Part 2

This is the fourth post in a series about developing your own inner circle of leadership in your company. I am following the three-step process outlined in Dave Anderson’s How to Run Your Business by The Book. In my last post, we discussed how to identify your inner circle and how to intentionally invest in their development. Now we will turn our attention to the next step in the process – Give up power to go up higher!

inner circle

You Cannot Do It Alone

If you have been in business for long, you already know that you cannot do it all alone! If you want to grow and expand your business (and the eternal impact that comes as a result), then you must learn to get more done through others rather than doing it all yourself.

Giving up control is tough for most business owners and leaders – even when it is a simple task. So asking them to give up real power and authority to anyone else is almost incomprehensible! Unfortunately, this very issue causes many entrepreneurs to fail (worst case) or stunts their growth (best case).

Give Up Power To Your Inner Circle

If we are going to avoid this issue, we must learn to give up power in order to grow. In the context of our inner circle of leadership, this is going to require us to give up more than just day-to-day tasks to them. We must be able to let go of some of the more executive tasks as well.

Of course, this is not a step to be taken lightly. Nor is it a step that should be taken quickly. We must slowly and methodically grow into this or we could run into serious trouble.

Examples From The Bible

Let’s take a look at a couple of examples of giving up power from the Bible. First, consider Acts 6:1-7. The early church ran into a situation where there was too much for the twelve disciples to do alone so they were forced to delegate some of the daily tasks to others.

Note verse 7 in particular – “So the preaching about God flourished, the number of the disciples in Jerusalem multiplied greatly, and a large group of priests became obedient to the faith.” As a result of their wise delegation, the church saw tremendous growth!

What about Jesus’ actions in Luke 10:1-12? Here He sent out 70 disciples and gave them power over demons and power to heal the sick. He gave them clear instructions about what He wanted done and how He wanted it done. What was their response when they returned to Jesus in verse 17? “They returned with joy!” What about Jesus’ response in verse 21? “In that same hour, He rejoiced in the Holy Spirit…” It looks to me like it was a success!

Practical Tips

What can we learn from Jesus’ example here? Here are some practical tips we can pick up from this passage.

    1. Give clear instructions and expectations – Jesus was very specific in His instructions to the disciples. When delegating to your inner circle, don’t expect them to know what you are thinking. Make clear your vision of the process and the expected results. This will help you to avoid many problems!
    2. Have them report back – Jesus did not just send them out and hope they did what He asked. He had them report back to Him with their results. We don’t know if there was a specific time frame for this reporting back, but that certainly would be helpful if it makes sense. This puts urgency in the process.
    3. Coach them upon their return – Jesus was clearly pleased with their results (v.21), but He also took the opportunity to coach them in verses 18-20. This is critical for their development and future growth.
    4. Celebrate success and build them up – As we see from verses 21, Jesus was excited about their progress. He praised God and “rejoiced in the Holy Spirit” when they returned. He also took an extra moment to build them up and strengthen their confidence in verses 22-23. Don’t miss this step if you want your inner circle to continue to grow!

What else can we learn from Jesus in developing our inner circle?

Are you willing to give up some of your power in order to grow?

What is the first step for you to take?

Three Steps To Develop Your Inner Circle – Part 1

In my last two posts, I described why you need to develop an inner circle of leadership. We looked at several compelling reasons you need an inner circle, including the example that Jesus set for us. I also identified and answered several common objections to this idea. Now that you are convinced that you simply must have an inner circle, let’s take at look at how you do it!

inner circle

In this, and the next two posts, I am going to break this process into three simple steps using material from Dave Anderson’s book, How To Run Your Business By The Book.

The first step in developing your inner circle is to:

1. Identify and invest more into those with the highest upward potential

Identify Your Inner Circle

Let’s start with identifying the people with the highest upward potential. So, exactly how do you go about doing this? Well, first and foremost, I would pray about it. I would pray for wisdom and discernment as I reviewed my employees for prospects. Ask for Him to reveal qualities and characteristics that you may not already be aware of. Pray for patience as well. Jesus prayed all night!

Next I would look at your current leadership structure. The easiest people to choose are already in your key leadership positions. Hopefully, assuming you have these positions, the people you have here are trustworthy and have the potential you are seeking. Mutual trust is mandatory.

For me, it was fairly clear because I had been fortunate enough to have people in my key management positions that fit this role perfectly. Not only did they have the highest potential, but they also shared the same values and beliefs and were quickly bought in to the mission as I presented it.

Your situation may not be the same. If not, you may have to spend more time on this step. You also may see that you are not positioned well with your key people. While that is likely not something you can change quickly, it is certainly something you need to address over time.

Here are three keys to choosing these people:

    Ready – The people you choose must be ready to take on the additional learning and responsibility. Regardless of where they are now in their leadership growth process, they cannot be immature, unstable, or short-sighted. They need to be ready to take on the challenge you will place in front of them.
    Willing – Another requirement is that they must be willing, even eager to join this group. You do not want someone that you are constantly having to sell on the idea! They need to see the opportunity you are presenting and value it.
    Able – The actual level of each members’ ability to take this on depends on the general ability level of the group. While every member of the group does not necessarily have to be on equal ground with all of the others, they need to be close. If you have one potential member that trails the others by a significant amount, you may want to consider another path for them. Otherwise, they will likely hold back the progress of the group.

One note, it is my opinion that you may need to start with only one individual that IS the right fit rather than trying to force two or three others that are NOT a good fit. Think quality over quantity! Personally, I have a total of five. I am not sure there is a magic number, but I would not have many more than this. Intimacy is also important for this group.

Invest In Your Inner Circle

This step will be different for each leader, depending on the level of the members of the inner circle. Depending on your industry or your company’s mission, you may already have a ready-made path for leadership development. If not, you may have to create your own. The key here is to be intentional about their development.

Here are some simple steps to consider:

    Determine the gap – Look at where they are as a group right now. Look at where you see them in x number of years after you have invested in their development. Now try to plot out a path to close that gap!
    Gather material – Choose material that will reinforce your mission while moving them down the path you have chosen. Make sure it is not too far above or below their ability to absorb. Obviously, the internet is an almost infinite source of material! Consider joining a C12 group as one source!
    Schedule time alone with them – Jesus spent time with the crowds, but He also carved out time just for His twelve. He then carved out other time for the three. You have to do the same.
    Monitor your progress – Take time along the way to stop and check your progress. Document what you are doing. This will give you a sense of how far you have come as a group.
    Celebrate growth – Take time to celebrate your progress! While there is a lot of work to be done in this process, you need to enjoy the fruit of it as well!

Are you ready to choose your members?

What are your challenges here?

What is your next action step?