Tag Archives: action plan

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9 Lessons From Our Hiring Process

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Well, it is finally over and I am so glad! Of course, now the hard work begins! I am referring to the hiring process I have been going through over the past 90 days. While I have not discussed much detail, I have alluded to this process in several posts. Now that it is over, I want to share some of what I have learned.

hiring process

Lesson #1 – Trust God.

This hiring process began for me at the first of June when a key leader in our organization let me know he had been given an opportunity that he simply could not decline. While I instantly knew that my workload had just increased dramatically, I also knew it would only be for a season.

For some reason, God had been preparing me for this very eventuality. As a result, I did not panic. For the first time in a long time, I really trusted – right from the start – that God would take me through to a better place. As a result of this trust, my stress level really never increased throughout the process. I was truly amazed by this!

Lesson #2 – Begin with Prayer.

Well, I did not immediately start by looking for a replacement. Instead, I began praying that God would reveal to me His structure. I prayed that God would take a blank slate and put His picture of our organization on it. I was prepared for His picture to look very different or exactly the same. I was prepared for anything in between.

I can honestly say, I was prepared for whatever He showed me! I can also say that I have not prayed for any other decision as much as I prayed about this one. I was determined that He was going to show me the way. I was not going to choose it for myself.

Lesson #3 – Seek Godly Advice.

In addition to prayer, I began to seek advice from those I knew and trusted to give godly advice. I sought this advice from my C12 group, other Christian dealers in my industry, and various other advisers I know personally. Quite simply, I did not try to handle this hiring process alone.

As a result of prayer and the advice we received, the decision was made to seek to hire a COO for the organization. This was to be a step of faith as this position has not existed in our organization before. Even so, when we looked at all of the pieces, it made the most sense.

Lesson #4 – Cast a Wide Net.

We began by running ads in a national trade magazine and online. I reached out to those contacts I knew would possibly know of a candidate and asked them for help. I also continued praying!

We were overwhelmed with the number of applications. Even though we included the description, “Christian automotive group” in the ad, we had over 70 applications submitted. This may not be many for some of you, but it was a mountain in my eyes.

Lesson #5 – Set Clear Guidelines (and Don’t Waiver).

It takes more than gut instinct to successfully filter 70+ applications down to a manageable number. Based on the scope of the job, we worked hard to come up with a list of several requirements that we used to evaluate resumes. While there were several applicants that I identified with, they did not make the cut unless they met the qualifications. There were several hard decisions, but I pressed through it. The first round of filtering by these guidelines brought our number down to 12 solid candidates.

From there, we had each candidate complete a behavior and motivator assessment. Again, due to the specific nature of the job, we had a clear picture of the type of personality that would be successful in this role. This picture was compiled from the input of several current key leaders in our organization. This avoided any single perspective driving biased results.

Lesson #6 – Turn Up The Heat

Once we had narrowed the candidates to the final three, the hiring process got more intense. We started with a phone interview of each candidate. This interview was conducted by a close friend and adviser who also happens to be an industry expert. He followed a script of a number of questions that were posed to each of the three candidates. He took notes on the answers that we reviewed together after each interview.

At this point, we each called several references on each candidate. Fortunately, one of us knew someone on each of the reference lists. It always helps to know the person giving the reference so you have a better feel for their perspective.

With good reports from the references, I then interviewed each of these three candidates via Skype. This gave me the opportunity to see facial expressions and gestures. I could gauge their stress in response to certain questions as well. Just like the phone interviews, I followed a set of questions that I posed to each candidate.

While the intent was to select one of the three candidates to bring to the dealership in person, we were unable to narrow it down beyond two candidates. So, we brought both candidates to town to go through the remainder of the hiring process. We scheduled them to come in back-to-back (two days each) over a four day period.

Lesson #7 – Involve Your Team

Each candidate arrived in town the day before the interviews would take place at the dealership. That evening, they went to dinner with me and my brother, our spouses, and the friend/adviser that conducted the phone interviews. At dinner, we got to see how they would interact with others. We also were able to get a very different perspective from our wives! This proved to be very helpful.

The next morning, each candidate had breakfast with two members of our executive leadership team. Then they went through a series of interviews with management teams from each department. They were also interviewed by a mixed group of front-line employees. This part of the hiring process, an idea from another adviser, was priceless! I would not trade it for anything!

Lesson #8 – Can You Work With Them?

For the last couple of hours before they were scheduled to depart, the candidates answered some tough questions, ate lunch with us, and answered more tough questions on a variety of issues. At this point, the candidates had been vetted and were both capable of filling the position. It really boiled down to which was a better cultural fit with our team. Which one would we enjoy working with more? Which one seemed like they would enjoy working with us?

Lesson #9 – Pray Some More

At the end of the entire hiring process, we were all clear on the candidate we thought would be the best fit. It was not an easy process and both candidates were highly qualified, but we felt the right one had come to the surface. At this point, I decided to wait one more day.

I prayed in depth that God would make it clear to us who we should choose. Although we had prayed all through the process, I was determined to make absolutely sure that our decision came from God, not from our own preferences or biases. I wanted Him to give me a peace about moving forward.

Hiring Process Result

The final result was that we made an offer of employment to one of the candidates. He accepted with excitement and started at the first of the month. Like I said in the beginning, there is now a lot of work ahead of us! At the same time, I trust that God will guide us through this new season.

I would live to hear your thoughts on the hiring process we used.

Take a moment in the comment section to let me know what you liked.

What you would do differently?

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Great Leadership Advice From My Dad

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My Dad’s advice is still coming in handy after all these years! You likely remember similar words of advice in your life, whether it was from your father, a teacher, or even an Andy Griffith show! Even after many years, some advice continues to apply in our everyday lives.

advice

Dad’s Advice

I still remember it like it was yesterday. I was heading out on a date in high school and Dad wanted to give me some final advice. His wise words still ring in my head some 25 years later.

Son, make your decision about what you will and won’t do right now. Whether is it drugs, alcohol, or sex, you cannot wait until the heat of the moment to decide. It will then be too late.

Of course, then I was too cool to let him know that I was listening! Fortunately, I was listening and made (mostly) wise decisions during those years. I knew he was wise then, but I had no idea I would still be following (and giving!) that advice these many years later!

Good Advice?

What makes this advice so good?

Well, in my mind it is ALL about timing. If we go through life waiting to make decisions until we face certain circumstances, then, as my Dad said, it will be too late. The emotions of the circumstances will override our logic and cause us to lean toward immediate gratification rather than deferred gratification. Making these decisions ahead of time allows us to think more clearly and to consider all consequences.

Example Situations

I think the picture was fairly clear in the high school example. Let me give you some examples of situations we may face as adult Christian business owners and leaders to illustrate what I am talking about.

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  • If you have not decided ahead of time how much money you will give or how you will give it, then what do you think you will do when the profits start rolling in or your income increases?
  • If you have not decided what you will do in advance, what do you think you will do if shown a “grey area” loop hole by your financial planner that he describes as “commonly used” by others?
  • If you have not made up your mind beforehand, what will your response be when offered a chance to go alone to a business lunch with a very attractive rep from one of your vendors?
  • If you have never planned your response to an opportunity to tell a little white lie to cover up a mistake you made, what do you think you will say?

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As you read through these examples, one or two of them probably stood out to you. You may have already faced these circumstances. If so, whether you made the right choice or not, you know what I am talking about. You also know that the likelihood of a good decision without advance planning is very low.

Applying The Advice

So how do you make the right decisions in advance?

You may be thinking that you cannot possibly be expected to anticipate EVERY potential circumstance when you would have to make such decisions. If so, you are right. I do not expect you to do that at all. In fact, that would be ridiculous.

No, I have a few simple thoughts that should put you on the right track. Take a look at these and see what you think.

1. Ask God to search your heart and show you where you are vulnerable. (Psalm 139:23-24)

    It is very likely that you are stronger in some areas of your walk and weaker in others. If you will ask God to point these weaker areas out to you, He will be faithful to do so (Psalm 145:18-19). It is these areas where you need to focus your attention.

    You do not need to worry about EVERY possible scenario in these areas. Take the most likely decisions you could face in each area and start with those.

2. Take these weaker areas and plan out your responses. (Proverbs 12:5)

    Take these weaker areas that God reveals to you and think about potential pitfalls. What kinds of decisions could you face that might throw you off your game? What decisions would you want to make in each area if you could write the script? Now begin doing exactly that!

    Make the decisions in these areas NOW so that you do not have to try to think about it when it is too late and you are under pressure (Proverbs 1:10-19)!

3. Use Scripture as the strong foundation for these decisions. (Psalm 119:11)

    If your vulnerable decision is about giving more money even when the temptation is there to spend more on yourself, try 1 Timothy 6:17-19 or Luke 6:38. If your weakness is maintaining your integrity when preparing your taxes, then use Psalm 119:36 or Proverbs 11:3.

    You get the idea. The point is to use an easy-to-remember verse from which to rally when put in a tough spot. Memorize the appropriate Scripture and call on it when challenged.

Do you remember similar advice from years back?

How does this advice apply to your work today?

What advice would you give to someone else today?

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Solomon’s 8 Steps to Discovering God’s Will

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Recently, I have had an avalanche of fairly significant issues overtake me. Fortunately, God gave me (a little) advance warning that the storm was coming! As a result, I have been able to prepare myself by refocusing on my morning quiet times and devoting more energy to my prayer life! My ultimate goal is to allow God’s will to direct my decisions as I navigate this minefield.

God's will

Proverbs’ Advice

In thinking about this, I remembered some applicable advice in Proverbs 2 that addresses seeking God’s will. Starting in the first four verses of Proverbs 2, Solomon gives us eight directives. Read these verses slowly and pick them out.

1 My son, if you accept my words
and store up my commands within you,
2 listening closely to wisdom
and directing your heart to understanding;
3 furthermore, if you call out to insight
and lift your voice to understanding,
4 if you seek it like silver
and search for it like hidden treasure,…

Solomon’s Eight Steps

If we are truly looking to align our lives with Scripture, then this passage is ripe with opportunity. Like a machine gun, Solomon quickly rattles off eight action words or phrases. If you are not paying close attention, then you could miss one or more of them. Each of these phrases is a directive to the reader.

1. Accept my words

    I have to first accept that the words given here are absolutely true, not up for discussion. If I am unsure of this, then there is no need to read on.

2. Store up my commands within you

    I have to memorize these words (along with other Scripture) for the purpose of recall when needed.

3. Listen closely to wisdom

    When it is offered or available, I must listen to (Godly) wisdom and be prepared to apply it. There should never be a time that I ignore it.

4. Direct your heart to understanding

    I need to point my heart in the direction of understanding. It also means to “stretch out” toward understanding. The path of my heart needs to be headed toward understanding.

5. Call out to insight

    I need to actively call out (prayer) for insight. Waiting on it to be downloaded into me is not enough. I need to be vocal to God!

6. Lift your voice to understanding

    I need to increase the intensity of my voice as I cry out for understanding from above.

7. Seek (understanding) like silver

    I do not need to just sit still and call out for understanding. I also need to be active in going to where I will find it! Whether by reading Scripture, seeking wise counsel from other believers, meditating, etc., I must not be content without it.

8. Search for (understanding) like hidden treasure

    Sometimes understanding will not be in obvious places. I must not allow that to stop me. I must look with intensity as though I am searching for something hidden (that I am confident actually exists!).

Additional Emphasis

Notice how Solomon knows that not everyone will heed his words here so he begins by saying, “if you…” three times – typical in Jewish teachers for emphasis and effect. Let’s make sure this effort is not in vain!

Sincere About Seeking God’s Will?

If we are sincere about seeking God’s will for our lives, our businesses, then we must not ignore the advice Solomon gives. We must heed his words and follow with action! I encourage you to apply this advice to the situation in which you most desire to know God’s will for you.

Rest Of The Story

Now that you understand what you are to do, I will let you in on the rest of the story! This is my favorite part of this chapter! The cool part is what follows in verses 2:5-22, when Solomon describes the results of taking this action. Like before, read this section slowly and think about how nice it would be to see all of these results in your business!

5 then you will understand the fear of the Lord
and discover the knowledge of God.
6 For the Lord gives wisdom;
from His mouth come knowledge and understanding.
7 He stores up success for the upright;
He is a shield for those who live with integrity
8 so that He may guard the paths of justice
and protect the way of His loyal followers.
9 Then you will understand righteousness, justice,
and integrity—every good path.
10 For wisdom will enter your mind,
and knowledge will delight your heart.
11 Discretion will watch over you,
and understanding will guard you,
12 rescuing you from the way of evil—
from the one who says perverse things,
13 from those who abandon the right paths
to walk in ways of darkness,
14 from those who enjoy doing evil
and celebrate perversion,
15 whose paths are crooked,
and whose ways are devious.
16 It will rescue you from a forbidden woman,
from a stranger with her flattering talk,
17 who abandons the companion of her youth
and forgets the covenant of her God;
18 for her house sinks down to death
and her ways to the land of the departed spirits.
19 None return who go to her;
none reach the paths of life.
20 So follow the way of good people,
and keep to the paths of the righteous.
21 For the upright will inhabit the land,
and those of integrity will remain in it;
22 but the wicked will be cut off from the land,
and the treacherous uprooted from it.

Source Of Energy

I don’t know about you, but these results of seeking God’s will with intensity excite me! I know I have a long way to go and many storms to face, but at least I have instructions on how to proceed. I hope you get the same energy as I do after reading this chapter!

Does this chapter excite you as much as it does me?

In what situation could you seek God’s will like Solomon advises?

Who else do you know that could use this advice right now?

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Christian Business: My All-Time Top 10 Posts

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I have not done a Top 10 post in a while, so I thought I would catch up. The following Christian business posts are my most popular so far, since the beginning of the blog! I hope you will check out the ones you don’t recognize and let me know what you think!

Christian business

Top 10 Christian Business Posts

1. Why I Decided To Walk Away From The Family Business…
This one is close to my heart because it is truly what started all of this. Interestingly enough, this post received more than three times as much traffic as #2. It has been the top post every time I have ranked them. It was certainly a turning point in my life – one I will never forget.

2. Pursue The Gifts You Have, Not The Ones You Want!
This is a great post about embracing our God-given gifts. This post received more comments than any of the others on this list.

3. Reason 2 of 5 To Run Your Business According To Your Faith
In this post, I look at how the Greatest Commandment(s) relate to our business purposes. This really hits at the core of what drives my efforts in business.

4. 10 Warning Signs You Are Not A Good Leader (Part 1)
I think we have all tripped over one or more of these at one time or another! Make sure to read “Part 2” as well! How many did you recognize?

5. Taking Action: Owners Manual For Life!
Here I describe one of the various methods our company employs to do ministry in the course of doing business. I also explained how I was heeding my own advice to just take action!

6. Why Acknowledge Christ In Christmas?
As a result of a friend sharing a video with me, I ran a Christ-centered TV ad leading up to Christmas. I posted about this video and the bigger issue of acknowledging Christ in Christmas.

7. Is Lack Of Excellence Excusable In Christian Business?
Too many Christian business people think mediocrity is excusable because they get a pass for being a Christian. Too many consumers get nervous when they find a Christian business because they are sure the service or product will be poor. Is this really acceptable?

8. How To Create A Life Plan Document
If you do not have one, in any shape or form, then you need to read this post. You are missing out on some serious impact and influence without one.

9. Reconcile And Forgive Immediately!
This was the fifth post in a series on character issues for leaders. I confessed my own struggles in this area as well.

10. Do You Have A Strategic Plan…For Ministry?
Just like #8, if you do not have one, you need it. We often make strategic plans for our businesses, but very few do the same for their ministry impact. Read this post and get started!

Did you see a post you missed?

What was your favorite? Why?

If you have a blog, what has been your most popular post? Sound off!

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Anger Is Inevitable – Is It Sin?

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Just over a week ago, I posted Don’t Do These 7 Things When You Are Angry. In a comment/question, Kari Scare asked what we ARE supposed to do when we are angry. Because she is a successful writer and blogger at Struggle To Victory, I asked her to guest post for me on the answer to her own question! The following is her guest post on anger management. Please make sure to let her know how much you enjoyed the post by commenting at the bottom!

anger

Anger is Inevitable, But Not Sin

Anger is inevitable. This is especially true the more we interact with others, such as daily at work or with our families at home. Even Jesus got angry (Matthew 21:12-13), and the Old Testament provides many references to God’s anger.

Anger is not a sin; the key is to avoid sinning when angry. Having a plan for when anger hits not only provides a way to avoid sin, but it also allows for self-control to increase as we choose to not “give full vent” to our anger (Proverbs 29:11). The Bible also indicates that we must also control or limit (Ecclesiastes 7:9 and Proverbs 14:17) and even get rid of our anger (Colossians 3:8, Ephesians 4:31-32).

I remember a time in my life when my temper easily flared, and I was known for being somewhat volatile. If God hadn’t taught me how to control and even how to eliminate anger, I would have continued believing this was simply “the way that I am” with no hope for change. Yet, He did work in my life in this way.

5 Steps To Control & Prevent Anger

The following 5 suggestions for how to control and prevent anger stem directly from that struggle:

1. Keep from getting angry in the first place.

    Sort of a preventative maintenance approach, avoiding getting angry seems difficult when the response comes so naturally. Yet, this can be achieved by staying grounded in the Word and by keeping short accounts with other and with God.

    In other words, deal with issues while they are still small. The bigger a conflict becomes, the more overwhelming it feels, and the more likely anger will rise up.

2. Deal with root cause issues.

    Usually, anger stems from a deep-seeded issue that an individual has failed to deal with and overcome. Anger also often results from feeling a lack of control over circumstances. Coming to terms with and understanding those issues can help curb and even eliminate angry outbursts.

3. Realize you don’t know the whole story.

    When another person feeds your anger by their attitudes, actions or words, try to remember that when others treat you wrong, it’s usually more (if not totally) about them and not about you.

    You may never know the root cause of their behavior, but you can avoid letting it negatively impact yours. Chances are you don’t know the whole story, so err on the side of grace when dealing with others.

4. Be aware not only of words spoken but the tone used.

    Proverbs 15:1 says, “A gentle answer turns away wrath, but a harsh word stirs up anger.” A gentle answer often includes saying less, but always includes a tone that calms and soothes rather than agitates and fuels the fire.

    Personally, I find that gentle answers come more easily the more I listen. So, the less I speak and the more I seek to understand, the more gentle my words become.

5. Get and use wisdom.

    The Bible instructs says “discretion” makes a man “slow to anger” and better able to overlook hurts from others (Proverbs 19:11). Discretion means “the power or right to decide or act according to one’s own judgment.” Acting based on sound judgment means thinking before acting or speaking, and the result is that anger automatically subsides.

    Having wisdom means listening more and truly hearing what others say. It means avoiding those who struggle controlling their anger or who seem to provoke you easily. Wisdom means knowing when to walk away, to stay well-rested, and to avoid those blood-sugar highs and lows that make emotions difficult to manage. Pursue wisdom, and anger will begin to subside.

Don’t Just Eliminate Bad Habits..?

Whenever we eliminate bad habits, only getting rid of the negative creates a weak defense. When the opportunity presents itself to employ that habit, not having an alternative can spell certain disaster. God has a way of testing us in areas in which we are trying to mature and grow, which is helpful since that’s really the only way we’ll grow.

To properly prepare for this future challenge, the negative must be replaced with positive. In other words, simply getting rid of my anger and bad temper was not enough. I needed to replace it with another “go to” response. But what response?

The Bible’s Answer!

We find the answer in Colossians 3:8 & 12, which tell us to “put aside anger, wrath, malice, slander, and abusive language” and to replace them with “compassion, kindness, humility, gentleness and patience.” As the fruit of the Spirit increase in our lives, their counterparts will naturally decrease. Avoid having an empty house that will be “worse than the first” if left untended (Luke 11:24-26).

Today, I can happily say that anger no longer controls me. While I do get angry once in a while, the above lessons serve to prevent and often eliminate anger, and suggestions such as those found in Don’t Do These 7 Things When You Are Angry help keep me from sinning when I am angry. No, my score is still not 100% in controlling my anger, but it sure improves as I deliberately and intentionally employ the instruction the Bible gives for managing anger.

What do you do to manage your anger?

Have you replaced any bad anger habits with good ones?

If you are still struggling with anger, what are you going to change?

Please leave comments to let Kari know how good this post was! You can read more from Kari at her blog – Struggle to Victory.

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Ministry Action: Resource Library for Employees

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Do You Have A Resource Library…?

As a Christian business owner or leader, you are most likely a life-long learner. Whether you read books, blogs, and magazines or listen to podcasts or other audio materials, you most likely consume teaching resources on a regular basis. You may even have your own resource library. I bet you consider the expense of learning to be necessary – just a part of being a leader.

resource library

…For Employees?

My question is this – do you give your employees the same opportunity? Have you even thought about this? Obviously you see the benefit of constant reading and learning for your own growth. Don’t you think the same is true for your employees or team members?

ministry actionWhat I am suggesting here is not a program that forces them to read. I am not talking about forcing them to do anything.

First, it may be that no one else has ever before emphasized to them the importance of reading. Their lack of reading could also come from a lack of the financial resources. Regardless, for those that see the benefits of continuous learning, you can certainly offer your support.

Recently, I posted about easy ways to do Christian ministry in the course of doing business. Now I am about to add another one – a resource library for your employees. There is nothing complicated about doing this at all. In fact, it may be easier than you think.

How To Set Up A Resource Library

Here are some of the steps we went through to set up our resource library:

    1. Decide where you will locate it.

      It needs to give them easy access while also being monitored so it does not turn into a hide-out or junk collection point.

    2. Decide who will approve the material and the guidelines they will use.

      Depending on your purpose, you need to make sure there are guidelines for what you will and will not include. Our guideline is simple – it must not conflict with our mission statement.

    3. Decide how it will be funded.

      We fund ours through the business, but I am sure you could come up with any number of ways to raise the money to make this happen.

    4. Solicit book donations.

      Allow your employees to bring some of their favorite books and materials and donate them or loan them to the resource library. They need to understand the risk of loss, but most are fine with this.

    5. Begin with basic materials.

      I would suggest you start with your own books – those fitting the overall purpose – and then adding those resources you think will meet the basic needs of your people.

    6. Accept requests from employees.

      In the event an employee sees a book they would like to read, have them submit a request for it. If it fits your criteria, buy the book and add it to the resource library.

    7. Add your own twists.

      a. We stock several translations of the Bible. In the event an employee wants a Bible, we will buy it for them. In this case, they get to sample the various translations and choose one they like. This is one book they do not have to return to the resource library. It is theirs to keep.
      b. We also stock multiple copies of several more popular books. We encourage the employees to share these copies with anyone they meet that is interested. This is especially true with the Christian books.

As a reference only (not necessarily a guide), the following is an estimate of the mix we currently have in our resource library.

resource library resource library

Do your employees have access to a resource library?

How hard would it be to establish one for them?

What benefits do you think you would see?

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Crisis – An Advisory Board In Action

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advisory boardAs Christian business owners and leaders, we are virtually guaranteed to face a crisis in the course of doing business. In fact, the odds are we will face more than one.

Are You Prepared?

Depending on your experience, you may or not be prepared for it when it hits. If it is big enough, even your years of experience may not help. This is where the combined godly wisdom of a good advisory board is critical.

Advisory Board in Action

In a recent C12 advisory board meeting, one of the members shared the crisis he is currently facing in his business. His crisis was actually a conglomeration of several difficult issues involving family, business, and faith. To protect the innocent, I will not go into details!

The Crisis Defined

I will tell you that in all my years of business, I have not faced anything like this business owner is facing. It quickly became clear in the group that the same was true for the rest of the members. This situation was a doozy and had more hair on it than Bigfoot! Quite simply, there was no clear and easy solution.

It took the member 30-45 minutes to finally get all of the pertinent facts onto the table because he was so distraught over the situation. He bounced from issue to issue, trying to describe all the details. We were asking clarifying questions the whole time because he was so scattered in his thoughts and words. It was a painful effort just getting a clear picture of the whole situation.

Action Plan Established

From there, it was amazing to watch the minds of eight godly, Christian business owners jump into action. In a flurry of more questions, debate, and brainstorming, our advisory board group came up with a solid action plan for the member to execute.

Here are some of the advisory board contributions:

    1. Detailed the timeline for his action plan.

    2. Debated the best approach to each step of the plan.

    3. Outlined possible break downs in the plan and how to respond to them.

    4. Discussed the potential pitfalls to shortcutting various steps in the plan.

    5. Gave advice relating to legal issues he will need to further investigate.

    6. Tested our recommendations against Scripture throughout the process.

    7. Questioned him on various decisions he had made up to this point.

    8. Gave him contact info for key people that could meet various needs.

    9. Prayed over him and the whole situation – asking for wisdom, peace, strength, mercy, forgiveness, peace, and reconciliation for all parties involved.

Now Fully Prepared

At the end of the meeting, it was clear that the member was in better spirits and fully equipped to face the crisis head on. While, the tough time was still in front of him, he knew he was on the right path and had a solid game plan. He also knew that we would continue to pray for him through the process. That does a lot for one’s confidence.

Advisory Board Structure

I encourage you to contact C12 if you are interested in visiting a group meeting to get a feel for how it works. Of course, the C12 Advisory Board structure is not the only way to accomplish this process. In my conversation with Mark Cress a couple of weeks ago, he explained how his advisory board consisted of a unique blend of personalities and experience. This board is the actual Board of Directors for Corporate Chaplains of America (CCA).

Though there are some significant differences in the responsibilities of his board when compared to the C12 advisory board, the benefits discussed in this post are the same. An example of this is how the CCA board has played a critical role in creating Mark’s succession plan over the next several years. Their combined wisdom will ensure a smooth transition of leadership over CCA, as well as position the organization for significant growth in the future.

You Need An Advisory Board

The bottom line is that regardless of the size of your business, you need an advisory board. There are too many potential problems you could face that will require more wisdom and experience than you have. Whether you seek a paid advisory board or one that volunteers their time, you cannot afford to go it alone.

Consider these verses from Proverbs as your encouragement to get started:

Without guidance, people fall, but with many counselors there is deliverance.
-Proverbs 11:14

Plans fail when there is no counsel, but with many advisors they succeed.
-Proverbs 15:22

Finalize plans with counsel, and wage war with sound guidance.
-Proverbs 20:18

…wage war with sound guidance – victory comes with many counselors.
-Proverbs 24:6

Do you have similar access to the godly wisdom an advisory board offers?

What are some other benefits you have seen?

If not, when are you going to get started?

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Christian Business: 7 Easy Ways To Integrate Faith And Work

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Christian businessI am a strong believer in the great need for Christian business owners and leaders to begin integrating their Christian faith and their businesses. I do not think enough people are thinking this way, so I write this blog in an effort to get the message out.

As part of this effort, I often include practical ways to do ministry in the normal course of doing business. The following is a list of 7 easy ways to get started. Each item on this list is something we are already doing and is further described in separate post. The link to each post is included in each brief description. At the end of this list, I will tell you how to find another 101 ideas!

7 Easy Ways To Integrate Faith and Work

1. Christian mission statement

    This is so crucial that it really should be the first thing you do. A mission statement that acknowledges your business as a Christian business not only tells others what you are about, but also serves to keep you on track for years to come. Read more here – Mission Statement – Step 1 in a Strategic Ministry Plan.

2. Impact Fund

    Your employees will get into the giving spirit if you lead the way. Creating a fund that allows them to support their co-workers in times of need is a huge opportunity to lead. They will surprise you with their response! Read more here – How Could a Business Help with Employee Hardship?.

3. Gospels in the lounge

    You do not have to hit people over the head with the Gospel to spread it as a Christian business. Simply placing these simple Gospel messages in your customer areas is a great way to sow seeds. Let God do the rest. Read more here – Ministry Action: Gospels in the Lounge.

4. Employee Newsletter

    Communication is critical for any business. This is especially true for a Christian business. You can easily improve your company-wide communication through the use of a company newsletter. Using even the simplest of newsletters to convey a Biblical message or promote Christian values can bear fruit. Read more here – Advice from Coach Wooden.

5. Message at company gatherings

    Company gatherings, such as Christmas parties, can be an excellent opportunity for the Christian business owner or leader to reinforce the mission of the company. An easy way to do this is to carve out 10-15 minutes or so and tell a story or interesting illustration that conveys the Gospel message. While the first time may be uncomfortable, God will honor your efforts. Read more here – Christ and the Company Christmas Party.

6. Message to customers

    Different companies will have varying opportunities to share the Gospel with customers. For us, including a copy of the New Testament, with a cover that reads “Owner’s Manual For Life”, in the glove box of every car we sell seemed like an easy way to accomplish this. Read more here – Taking Action: Owner’s Manual for Life.

7. Chaplain program

Don’t Delay!

You should have no excuses to delay. Pick one or two ideas to get started, grab a couple of your key people to help, and lay out your plan. I promise you will not regret taking action!

Do you see any ideas you can implement immediately?

What can you add to the list?

What results have you seen from your efforts?

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What Do Cancer, Children, Car Shows, and Chaplains Have In Common?

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Just before Christmas this past year, one of our long-term employees took her 14 yr. old son to the doctor to have a knee injury checked out. What they thought was simply swelling turned out to be a mother’s nightmare – a rare form of bone cancer. Obviously, this is a life-changing event. It poses the question: What ministry responsibilities does a Christian company have in responding to this kind of situation?

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Ministry Through Business

Now, I will be the first to tell you that we are not the perfect Christian business. Not even close. There are so many ways we fall short of where we want to be. I am sure we miss ministry opportunities every day.

On the other hand, we give it a lot of effort and I am proud of what God has accomplished in our company over the past eight years. In fact, this blog is an attempt to share some of what He has done to change this company’s focus. So, when a situation comes along that exemplifies this kind of ministry, I feel compelled to share.

Flexible Schedule

First and foremost, we wanted to make sure that this mother had full freedom to be with her son at every possible moment through the medical maze of full diagnosis, planning, and treatment. Though she is in a critical role within our company’s accounting department, we gave her the freedom to effectively set her own schedule.

She worked when she could (occupying her mind) and she was with him whenever she needed to be. In this case, we took Andy Stanley’s advice and did for one what we wish we could do for everyone. While our employee handbook does not exactly deal with this situation, we made sure we gave her every freedom we could. We cannot allow everyone this freedom all the time, but we can bend the rules when we have to.

Employees Engaged

Next, we had several employees step up in various ways from providing gas for her multiple trips to Atlanta (60+ miles each way) to chipping in with her work responsibilities and even helping her set up an account at the local bank for donations toward medical expenses. Everyone did their best to show their support through encouragement and prayers. She has never been in doubt that we were supporting her and her family.

One of the sales departments had the idea of hosting a car show, with the profits going to help out with medical expenses. This idea gained support and that department really put hours of effort into pulling it off. The event drew 60 cars, raised close to $1,500 for their medical expenses, and even served as the capstone to her son’s birthday party!

Chaplain

Finally, and likely most importantly, our company chaplain has been able to give her and her family the spiritual support they need. In addition to his normal support through weekly visits, he has been able to provide focused support for her and her family throughout the process so far.

Yesterday, the chaplain was able to sit with the family as the son went into surgery to remove the tumor from his leg. He was able to pray with them before and after the surgery and to wait with them until the doctor came back with the results. In fact, he was there to hear the doctor report that the surgery went better than expected! It appears that all of the cancer has been removed and that the leg is going to look great and operate normally!

This situation is not completely over for this family. We will need to maintain the support and continue to look for ministry opportunities. Our prayer is that our actions will help to get them through to the other side of this situation with their family intact. We also hope that their faith is strengthened as a result. The main goal is that God gets the credit for all that is done.

Eternal Impact

As far as can tell, there is not a book that specifically addresses how a Christian company is supposed to respond to an employee crisis like this one. I believe we are simply to seek to honor God and love our neighbors as ourselves. Regardless of the crisis, this behavior will have eternal impact!

How has your company responded to similar situations?

Do your employees have the opportunity to engage?

What more could you do next time?

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Tortoise and the Hare

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A Friend’s Transformation

A very good friend of mine recently started working on his own blog. Well, let me put it this way…he is finding out how much he has to learn about the technical aspects of building a blog, website, and the like! He is in the middle of the process and realizes he drastically underestimated the learning curve.

tortoise

At the same time, I know he will come out on the other end of this process with a successful blog. I know this because I have watched him do the same thing in other areas of his life. Before I tell you more about his story, let me tell you what has been on my mind as of late.

Dave Ramsey’s Recommendation

Dave Ramsey, in his recent book EntreLeadership, talked about a great business book someone had recommended he read. Ramsey, like me, loves to read great business books and then apply the truths learned in his own business.

In this case, the recommendation came from a billionaire (that’s a “B”) in business. When someone with this track record recommends a book, you should listen. So, what was the title of the book?

Tortoise [title color=”red-vibrant” align=”scmgccenter” font=”georgia” style=”oblique” size=”scmgc-1em”]The Tortoise and the Hare![/title]

That’s right! Aesop’s fable The Tortoise and the Hare is at the top of a billionaire’s business reading list. In fact, he told Ramsey that he reads it to his top people every year! Evidently, he sees some value in the book, right? As for me, that is enough reason to take time to study it.

Learning From The Tortoise

So, study it I have. And while the moral of the story is simple – Slow and steady wins the race, it is not necessarily common. In fact, I would go as far as to say it flies in the face of the majority of what I see around me today.

In my business, and likely yours as well, the common focus is on 30-day or quarterly results. If you cannot produce results in the immediate future, then you likely won’t have a job for long. Most people just don’t work and wait for long-term results anymore.

Spiritual Hares?

This is not only true in business, but in virtually all facets of life. Take our spiritual lives. How many times have you gone to a conference (like Promise Keepers) or a revival and come away feeling like you are on the mountaintop? We all have! And we have all wished we could stay there.

Even Peter felt this way in Matthew 17:4. We all have a natural desire to rush to the top of the mountain and stay there. We want quick and easy and our society shows it. We are certainly paying the price for this mindset.

Solution: Tortoise Game Plan

So what is the solution? The game plan of the tortoise! Spiritually, it is a daily quiet time and consistent prayer and Bible study that, over time, gets the best results. In business, it is Biblical principles applied on a consistent basis with hard work and persistence.

My Friend’s Decision

Back to my friend with the upcoming blog. The reason I know he will be successful is that I have watched him change his entire being over the past 14 months. You see, at the end of 2010, he weighed 300 lbs. and was drinking heavily on a daily basis. He was a believer, but there was no real evidence of his faith.

And yet, one day he just decided he wanted to be someone different. Actually, he realized he was someone different and wanted to go back to who he really was – to who God created him to be. So he changed everything.

Tortoise Transformation

He did not buy a lottery ticket. He did not go to the internet and research the best pill for weight loss. He did not order the Hawaii chair.

Instead, he stopped drinking. Cold. He stopped eating junk and began eating healthy. He started exercising. Regularly.

Now this sounds too easy. It sounds a little too perfect. Maybe, but it is true. I watched him do it. His solution was not an instant one. Nor was it an easy one. It took him a lot of sweat and tears…literally. But he made it. He made it with tortoise-like persistence.

Now, 14 months later, he has lost 115 lbs. and has not had a drop of alcohol since that day. He has participated in multiple triathlons and has a 5 year plan to do the Ironman. He is also spiritually awake and growing each day.

Same Solution

For his blog, the solution is the same. He needs to keep hammering away at the process of learning this new skill. He will most likely not see overnight success in his blog. But if he stays the course and progresses a little each day, he will come out with something he can be proud of.

For now, I am proud of his progress. We can all draw inspiration from his example. When his blog is ready to go live, I will have him guest post and let you get a taste of what makes him tick!

Where are you trying to be the Hare?

Have you seen success with the Tortoise game plan?

Where do you need to be like the tortoise?