Tag Archives: C12

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Life Plan Process: Overview

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life plan

This is the final post in a series on LIFE planning. In this series, I am sharing with you the basics of a LIFE plan and why you need one by going through the details of my own LIFE planning process. Neither my plan nor my process are perfect. In fact, they are evolving from year to year. My hope is that you can take what I do (or even just parts of it) and use it to create your own plan.

Life Plan Variety

Life plans can take on all sorts of shapes and sizes. They can be fully contained on one page or they can consist of several documents. It really is not important how long or short, thick or thin these plans become.

The most important aspect of the life plan is whether it does its job. If it helps to guide you through life, assists you in maximizing your resources for the greatest impact, and keeps your focus on what you have decided is most important to you, then it has done its job.

I have described to you the components of my own LIFE Plan. You may not want to take this process and copy it for yourself. Some of you may think I go too far in planning. Others may think I do not do enough. Regardless, I hope you find the components of my process useful in helping you to create your own.

Now I want to go into more detail about how I actually develop, revise, and use this LIFE Plan in my life.

Off-Site Session

The first step in my process is the off-site session. I first started doing this session in mid December each year, but have since moved it back into November. Just like year-end budgeting or forecasting, you want to make sure you have plenty of time to fully develop the plans before the new year begins.

Much like my brainstorming session, I like to get away from any and all distractions for this session. Whether it is a hotel room, a cabin in the woods, or a private room in the local college library, I have always been intentional about getting away. I schedule a full day and make sure people know where I am and that I will not be answering the phone.

Prayer

The first part of my LIFE planning process is prayer. This is key to putting my mind in the right perspective and getting God’s wisdom. I do not want to make all these plans and then ask God to bless them and make them His will. I want His will to establish my plans.

Review of Prior Year

I begin my session by reviewing the prior year. The first document I use is the Yearly Audit [CLICK HERE for copy] from the C12 Group. This is a thorough, but also concise, review of the key components in the life of a Christian business owner or leader. It refreshes my memory and helps me to assess my performance during the prior year. I strongly recommend you use this.

The next document I review is my master LIFE Plan Document from that prior year. In this document, I have expanded on all of my thoughts, goals, and plans for the year. I review this document to determine what items were accomplished and may need to be deleted as well as to choose those items to be carried over into the next year.

Finally, I review my LIFE Plan Dashboard from that prior year. Which of my goals did I hit, exceed, or miss completely? I look for patterns of positive habits established or those I struggled even to start.

Prayer & Brainstorm

Once I have a decent feel for how I performed against my plan for that year, I begin praying and brainstorming about what needs to change and what needs to stay the same for the upcoming year. I ask God to direct my thoughts to those areas where He wants change in me.

I take notes on anything and everything that comes to mind. I really enjoy this time because nothing is off limits. I do my best to allow the Holy Spirit to speak to my heart and guide me. I do not want to come into this time with any preconceived ideas.

Prioritize and Review

From here, I prioritize what came out of the brainstorm session along with the plan from the prior year. I make the necessary revisions to the master LIFE Plan Document and save this draft.

I will likely make minor revisions and tweaks to this document over the next few weeks as I set goals for each area. As I do this, I also add the applicable goals to my LIFE Plan Dashboard and calendars. My goal is to have a set of completed documents by the end of December so I can start January with a clean slate!

Weekly Review

I have mentioned David Allen’s Getting Things Done in past posts. One of the best things I learned from Allen was the weekly review. Without this part of the process, it is easy to find yourself two, three, or four months down the road without having accomplished the first item on your life plan.

Essentially, the weekly review is a time I close my office door and plan out the next week. I review the prior week’s accomplishments, my known To Do’s for the upcoming week, my calendar, and my LIFE Plan Dashboard. I prioritize what needs to get done and lay out a rough idea of when I can work on each item.

I take this time every Saturday and would be completely lost without it. I am by no means perfectly efficient with my time, but the weekly review has brought me to a point where I think I am a 7 or 8 on a 10 scale.

Not only am I more efficient, but I am accomplishing more in my LIFE plan than I would otherwise. I am reminded of the airline pilot who announced, “We are lost, but making good time!” My weekly review helps me to make good time and my LIFE Plan makes sure I am not lost!

Nothing More To See Here

life planFolks, that is basically all of the details of my own LIFE Plan. As I said before, it is not perfect, but it works for me. I hope you gained at least some small idea that will help you be more effective with the life that God has given you.

Even if your next step is to create a life plan as simple as the one shown here, then you are at least getting started! I cannot claim this one as my own, but I sure do love the drive and vision!

I will say again, if you have any questions, please feel free to comment or email me privately via the Contact Page.

How do you plan on a regular basis?

If you spent more time in planning (with God’s guidance), do you think you would be more effective?

What are the obstacles that keep you from doing a better job with planning?

Originally posted 1/31/12

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How To Create A Life Plan Dashboard

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This is the third post in a series on life planning. In this series, I am sharing with you the basics of a life plan and why you need one by going through the details of my own LIFE planning process. Neither my plan nor my process are perfect. In fact, they are evolving from year to year. My hope is that you can take what I do (or even just parts of it) and use it to create your own plan.

life plan

LIFE Plan Document

In my last post, I gave you a detailed description and break-down of my main LIFE Plan document. I described my Roles, Focus Areas, and Goals. I gave you a couple of samples from these areas. I also gave you access to download my [Title Page Summary] and [Godly Father Role].

As you can probably guess, combining all of these pieces into a complete document makes for a long document. The length of the document made it difficult to quickly review it on a regular basis. While I considered cutting it down, I just could not figure out which parts to eliminate.

Dashboard as Summary

So, as a result, I decided I needed a “dashboard” of sorts. With a one-page summary, I felt I could use this document in a weekly review process. I used a compilation of several resources I had found (and created a spreadsheet that would represent the month to month living out of my LIFE Plan. This Dashboard is made up of many sections, or “Gauges”, that help me keep my overall LIFE plan at the forefront of my mind.

Roles, Focuses, and Goals Gauges

For the first section, I started with the eight roles and laid out the sheet in a way that would allow me to see all eight Roles and the corresponding Focus Areas. Then, I left three blanks under each Role for monthly Goals. Each month, I update my monthly Goals, leaving the Roles and Focus Areas the same throughout the year.

Take a look at the picture below to get an idea of what I mean. (Note the Roles and Focus Areas have changed…this is part of my dashboard from December 2010)

life plan

Remaining Sections

As I have said several times, this whole process has evolved over time for me. You may want to stop right there and let your dashboard include only your Roles, Focuses, and Goals Guages. I started here, but have since added to mine. I will share the rest of my Dashboard with you and let you decide if any of it is interesting to you.

Strengths Gauges

In his book Now, Discover Your Strengths, Marcus Buckingham describes how working on your strengths is the best strategy. At the end of the book, you take a test and are told your top strengths. I really found the material to be enlightening and began determining how I could apply it to my life.

In a sequel to Buckingham’s book, StrengthsFinder 2.0, author Tom Rath details out a list of 10 strategies for developing each strength described. I picked the top two or three of those actions for each of my top four strengths and put them on my dashboard.

Take a look at this picture to see how this looks.

life plan

Final Gauges

Across the bottom of the LIFE plan Dashboard, I added four more sections based on what I felt was most important to review regularly. You may substitute your own categories here, but I included the following:

1. Prayer Focus – a listing of various ongoing areas in which I focused my prayer
2. Reading/Listening Plan – a list of the books and audio for that month
3. 360 Assessment – my top ten concern areas from a 360 degree assessment of me
4. Scripture – a list of references to the 15-20 verses I am trying to memorize

Here is a visual of these gauges.

life plan

Closing Quote

To close out the bottom of my LIFE Plan Dashboard, I wanted something to keep me focused on the big picture. I learned in my C12 group that I should always be ready with a conversation-starting response to the question, “What do you do for a living?” I used this answer to close out my dashboard.

I work for an unusual company. It is an car dealership group that is a Christian company. We are trying to learn, and to show, how Jesus would run a company if He were the boss.

That’s It!

So, there it is! That is my LIFE Plan Dashboard, in all its glory! If you want to see the entire document together, just [Click Here].

Some of you are thinking I am crazy and others are thinking I am weak. That is fine! I can handle it!

Regardless of what you are thinking, I encourage you to do something similar. I will go into more detail about how I use this Dashboard in my final post in this series, but for now, I urge you to think about what you could create that would be easy to review on a weekly basis. Keeping your life plan in front of you in some shape or form will keep you closer to the path God has revealed to you.

What is your reaction to this dashboard?

Do you see how you could benefit from a weekly review of your life plan?

What do you see to be your next step in the life planning process?

Originally posted 1/26/12

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Is A Yearly Audit On Your To Do List?

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I have been a C12 Group member now for over 6 years. For the past 6 years, our December meeting material has included one segment that has been the same every year. While you would think that might get boring after a couple of years, it doesn’t. This one segment is called the “Yearly Audit” and it is a very effective tool for a year-end review.

yearly audit

LIFE Planning

If you read my series of posts on my LIFE planning process, you will likely remember that I spend time at the end of every year reviewing that year and creating a game plan for the next year. I feel this process is a critical part of my job as a CEO, husband, and father, as well as all of the other roles I play throughout the year. One valuable part of this annual process is C12’s “Yearly Audit” segment.

I encourage you not only to read this segment, but also to incorporate it into your own year-end review process. If you do not have a year-end review process, then this is the perfect tool with which to start!

Below is the introduction to the segment by C12 founder Buck Jacobs.

Yearly Audit

[box]It has become a year-end tradition in each of our C12 groups to take a uniquely Christ-centered retrospective look at the results of our past year’s activities, focusing on the eternal perspective.

Taking such an inventory is, of course, a very normal thing to do in the economic dimensions of our businesses. We’re all familiar with such metrics as net income, profit margin, ROI, market share, and sales growth. We’ve devised numerous ways to measure our financial effectiveness and it’s important that we use them well.

This segment, however, is entitled Working ‘On’ my MINISTRY in God’s Business and in it we focus on an entirely different set of criteria. In many ways it’s much more difficult to measure our results in the ministry or spiritual dimension of our business lives. The whole idea of using our business as a platform for ministry can sometimes seem bewildering as it’s not nearly as well ‘codified’ as such routine business processes like filling orders and tracking financial profit or loss.

In terms of what’s eternally important to our lives, the spiritual dimension is much more — even infinitely more — important to us. So, with apologies to none, we are now going to offer some thoughts on how we might take a year-end audit from a uniquely Kingdom-oriented perspective.

What is it that we should be looking for as we examine ourselves and our spiritual lives in relation to the ministry in our business? Is it only souls won to the Lord, or dollars given to support His work, the number of Christ-honoring events we’ve hosted, or the number of tracts distributed? Is it only those things that we can quantify?

No, of course not. While we know that all these things are an important part of the fruit of our ministry which need to be quantified and recorded to help us measure progress in these areas, we also know that there’s another set of criteria.

It is these personal criteria that we’ll examine today. These criteria pertain to growth, the kind of growth that will lead to fruit…much fruit! We offer these criteria as indicators of growth which we can all use to measure what kind of a year we really had in our Master’s eyes.

For those who were members a year ago, we recommend putting the prior year’s ratings alongside for comparison purposes, as each of these areas deserve long-term focus. For each of the following 10 dimensions, rate your year from 1 to 10, with 1 being Low, 5 Average and 10 High as measured against your potential or opportunity.

– Buck Jacobs[/box]

Yearly Audit Download

Now that you know what to do, CLICK HERE to download the “Yearly Audit” in .pdf format. I encourage you to begin in prayer, asking God to prick your heart in any area that He wants to get your attention.

I hope you find the process of going through these questions to be as fruitful as I have. If you approach it with the right heart, I am sure you will see the benefit.

Are you currently doing a self-evaluation at year end?

If not, what other ways are you planning for effectiveness?

Do you see how this “Yearly Audit” can help you focus?

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9 Lessons From Our Hiring Process

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Well, it is finally over and I am so glad! Of course, now the hard work begins! I am referring to the hiring process I have been going through over the past 90 days. While I have not discussed much detail, I have alluded to this process in several posts. Now that it is over, I want to share some of what I have learned.

hiring process

Lesson #1 – Trust God.

This hiring process began for me at the first of June when a key leader in our organization let me know he had been given an opportunity that he simply could not decline. While I instantly knew that my workload had just increased dramatically, I also knew it would only be for a season.

For some reason, God had been preparing me for this very eventuality. As a result, I did not panic. For the first time in a long time, I really trusted – right from the start – that God would take me through to a better place. As a result of this trust, my stress level really never increased throughout the process. I was truly amazed by this!

Lesson #2 – Begin with Prayer.

Well, I did not immediately start by looking for a replacement. Instead, I began praying that God would reveal to me His structure. I prayed that God would take a blank slate and put His picture of our organization on it. I was prepared for His picture to look very different or exactly the same. I was prepared for anything in between.

I can honestly say, I was prepared for whatever He showed me! I can also say that I have not prayed for any other decision as much as I prayed about this one. I was determined that He was going to show me the way. I was not going to choose it for myself.

Lesson #3 – Seek Godly Advice.

In addition to prayer, I began to seek advice from those I knew and trusted to give godly advice. I sought this advice from my C12 group, other Christian dealers in my industry, and various other advisers I know personally. Quite simply, I did not try to handle this hiring process alone.

As a result of prayer and the advice we received, the decision was made to seek to hire a COO for the organization. This was to be a step of faith as this position has not existed in our organization before. Even so, when we looked at all of the pieces, it made the most sense.

Lesson #4 – Cast a Wide Net.

We began by running ads in a national trade magazine and online. I reached out to those contacts I knew would possibly know of a candidate and asked them for help. I also continued praying!

We were overwhelmed with the number of applications. Even though we included the description, “Christian automotive group” in the ad, we had over 70 applications submitted. This may not be many for some of you, but it was a mountain in my eyes.

Lesson #5 – Set Clear Guidelines (and Don’t Waiver).

It takes more than gut instinct to successfully filter 70+ applications down to a manageable number. Based on the scope of the job, we worked hard to come up with a list of several requirements that we used to evaluate resumes. While there were several applicants that I identified with, they did not make the cut unless they met the qualifications. There were several hard decisions, but I pressed through it. The first round of filtering by these guidelines brought our number down to 12 solid candidates.

From there, we had each candidate complete a behavior and motivator assessment. Again, due to the specific nature of the job, we had a clear picture of the type of personality that would be successful in this role. This picture was compiled from the input of several current key leaders in our organization. This avoided any single perspective driving biased results.

Lesson #6 – Turn Up The Heat

Once we had narrowed the candidates to the final three, the hiring process got more intense. We started with a phone interview of each candidate. This interview was conducted by a close friend and adviser who also happens to be an industry expert. He followed a script of a number of questions that were posed to each of the three candidates. He took notes on the answers that we reviewed together after each interview.

At this point, we each called several references on each candidate. Fortunately, one of us knew someone on each of the reference lists. It always helps to know the person giving the reference so you have a better feel for their perspective.

With good reports from the references, I then interviewed each of these three candidates via Skype. This gave me the opportunity to see facial expressions and gestures. I could gauge their stress in response to certain questions as well. Just like the phone interviews, I followed a set of questions that I posed to each candidate.

While the intent was to select one of the three candidates to bring to the dealership in person, we were unable to narrow it down beyond two candidates. So, we brought both candidates to town to go through the remainder of the hiring process. We scheduled them to come in back-to-back (two days each) over a four day period.

Lesson #7 – Involve Your Team

Each candidate arrived in town the day before the interviews would take place at the dealership. That evening, they went to dinner with me and my brother, our spouses, and the friend/adviser that conducted the phone interviews. At dinner, we got to see how they would interact with others. We also were able to get a very different perspective from our wives! This proved to be very helpful.

The next morning, each candidate had breakfast with two members of our executive leadership team. Then they went through a series of interviews with management teams from each department. They were also interviewed by a mixed group of front-line employees. This part of the hiring process, an idea from another adviser, was priceless! I would not trade it for anything!

Lesson #8 – Can You Work With Them?

For the last couple of hours before they were scheduled to depart, the candidates answered some tough questions, ate lunch with us, and answered more tough questions on a variety of issues. At this point, the candidates had been vetted and were both capable of filling the position. It really boiled down to which was a better cultural fit with our team. Which one would we enjoy working with more? Which one seemed like they would enjoy working with us?

Lesson #9 – Pray Some More

At the end of the entire hiring process, we were all clear on the candidate we thought would be the best fit. It was not an easy process and both candidates were highly qualified, but we felt the right one had come to the surface. At this point, I decided to wait one more day.

I prayed in depth that God would make it clear to us who we should choose. Although we had prayed all through the process, I was determined to make absolutely sure that our decision came from God, not from our own preferences or biases. I wanted Him to give me a peace about moving forward.

Hiring Process Result

The final result was that we made an offer of employment to one of the candidates. He accepted with excitement and started at the first of the month. Like I said in the beginning, there is now a lot of work ahead of us! At the same time, I trust that God will guide us through this new season.

I would live to hear your thoughts on the hiring process we used.

Take a moment in the comment section to let me know what you liked.

What you would do differently?

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Christian Leadership Based On A True Story!

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I am a movie buff. I am often known to quote from a wide variety of movies at seemingly random times during the day. Weird? Maybe. I just enjoy movies and often see how they tie into real life in odd ways. Today, I want to show you how they tie into Christian leadership…in what I hope is a clear way!

Christian leader

Credible Christian Leadership

This is my fourth post in the series on Credible Christian Leadership. In this series we are looking at the four building blocks of Christian leadership proposed by James Kouzes and Barry Posner in their book, Credibility. So far, we have talked about honesty and being forward-looking, or casting vision. In this post, I want to discuss what it means to be inspiring, the third building block of Christian leadership.

Favorite Movies

At the risk of being too transparent (I have been accused!), I am going to share with you a few of my favorite movies. While these particular movies alone do not give you a complete picture of my movie tastes, they do fit my purpose for this post.

Christian leader

Just by looking over this group, can you tell me what they have in common?

As you probably guessed, all of these movies are based on true stories!

Why is this important?

Inspiring = Great Speeches?

Well, we are talking about how the need to be inspiring to those you lead is a building block of Christian leadership. When most people first think about being inspiring to those they lead, they think about giving a hair-raising speech that brings the crowd to their feet. Their next thought is usually that they are not gifted in that way.

Actually, it is true that most of us are not gifted with the ability to give highly motivational speeches. Fortunately, being inspiring is more about what we do than it is about what we say!

Simply Live Out The Values

See, while you may not be able to give a rousing speech to your team, you sure can live out the values that you claim as a Christian leader. You may not be able to motivate your team to scale a wall with your pep talk, but you can exhibit the selfless qualities that reinforce what you teach.

People are much more apt to be inspired by watching a true story than they are by one that is scripted for Hollywood. Those that you lead will be more inspired by what you do – day in and day out – than they would be by what you may say.

Rudy’s Example

Think back to the movies I listed. Let’s take just the first one – Rudy. If you have seen this movie, you will remember that on or off the field, Rudy lived for Notre Dame football. He gave his heart and soul to the pursuit of playing football for Notre Dame. He went through punishment, sacrifice, and heartache to achieve this goal.

It took him years to finally see this goal realized. As a result, he made believers out of everyone that watched him. Some scoffed and others were convicted when comparing their own lack of commitment with Rudy’s passion for his goal. In the end, his achievement was truly inspiring!

We Can Be Inspiring!

Folks, this is not about having your life made into a major motion picture! Our goal is not the spotlight.

No, my point is that if we will simply and passionately live out the Christian leadership qualities that Jesus modeled for us in the Bible, then we will be some of the most inspiring people out there! The inspiration that results from our lives may not reach past the city limits of our small town. That is not important.

What IS important is that we follow the example laid out for us in Scripture. It IS important that we do this regardless of the potential consequences we may face in this world. As we do this, the people that are carefully watching us will be inspired. There is no doubt about that!

Do you have an example of Christian leadership that inspired you?

Are you trying to live out Christ’s values in an inspiring way?

How could your example be more inspiring to those watching you?

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Building Blocks of Christian Leadership

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Are you the Christian leader you were created to be? Do you really even have a good feel for what that looks like? What are you doing on a daily basis to improve as a Christian leader?

Christian leader

Christian Leadership Defined

As I described in my last post, I am not defining Christian leadership by the size of your social media platform. I am not defining it based on the number of people you lead or by the number of books you have read or written. It has nothing to do with the spotlight.

Instead, I am calling a Christian leader someone who follows the example of Christ and does so in a way that influences others to do the same. You could also call someone like this a disciple-maker or a Great Commission Christian or any other label you want to use.

The only difference here is that I am describing this person in the context of the business world.

Called To Influence Through Business

My point is that, as Christian business owners and leaders, I believe we are all called to influence others toward an eternal relationship with Jesus Christ. We are called to do this through the operation of our businesses and the execution of our jobs.

Assuming you are in agreement with me at this point, let’s dig into the building blocks of effective and credible Christian leadership. I am taking much of this information from the July segment of the C12 Group material.

How Effective Leadership Works

Recently, educators James Kouzes and Barry Posner wrote a book, Credibility, in which they explored how effective leadership works. In preparation for this book, they did extensive research with thousands of interviews to come up with the basic building blocks.

Out of a list of 20 components, they selected four as the most critical components of effective leadership. While this was not a Christian endeavor, I believe you will quickly see that these same four components of effective leadership can be supported with Scripture. In fact, during His brief time on earth, Jesus modeled each of these for us.

First Building Block: Honesty

The first of these building blocks of effective Christian leadership is honesty. Almost 90% of those surveyed cited honesty as the single most important component of effective leadership. Does that surprise you?

There are very few things that people hate more than being lied to. I could give several recent examples of being lied to in my business. When that happens, I usually decide very quickly that I cannot “follow” those individuals in any endeavor. Their influence with me is destroyed. I am sure you likely have had similar experiences and may feel the same.

The problem here is that our human nature makes it so easy for us to lie. Whether it is a little white lie or one that is more significant in our minds, we all face opportunities every day to tell something other than the truth. If we choose to something other than the truth, regardless of whether we see the significance at the time, we are destroying our influence.

Other Ways To Breach Trust

Before you start to relax and think that you don’t struggle that much with lying, let’s look at some other ways that Christian leaders can breach trust with those they are attempting to influence.

    1. We believe, but our business practices do not show it.

    2. We don’t mention Christ as the basis for how we conduct business.

    3. We talk about the Lord only when things are really difficult.

    4. We act as if problems never happen in the Christian life.

At first glance, these are likely not the first examples you thought of when I mentioned honesty. But, if you will think about each of them, you can quickly come to the conclusion that they fit. And they are common.

What Do We Need To Do?

So, if we are striving to improve the effectiveness of our Christian leadership, how do we strengthen this first building block – honesty?

I think there are several recommendations I can make. None of these are likely new to you, but that does not change their necessity.

Recommendations

First, I would strongly urge you to pray that God would search your heart and make known to you the areas where you are less than honest. He is faithful to do this.

Second, I would begin to spend more time in Scripture. Based on what God shows you in step one, I would look for Scripture that addresses your problem areas.

It could be pride that causes you to exaggerate. Maybe it is insecurity that makes you feel the need to protect yourself with denials. It may even be greed that drives your habit of manipulating others.

Whatever the issue, Scripture can address it. Once you find the particular verses that address your particular struggles, commit them to memory. If Scripture was Jesus’ response to temptation, don’t you think it will work for us?

Finally, I strongly urge you to find an accountability partner that can hold you to your commitments. Share your struggles with them. If you can be honest with them, that is a great first step toward doing so with everyone else.

Increased Influence

Don’t forget, if you can establish this first building block, your influence will soar over time. This influence, in the hands of a committed Christian leader, will have significant impact on eternity.

Stay tuned for the other three building blocks in my next posts.

Do you struggle with a lack of complete honesty?

Have you considered how being less than honest affects your influence?

What are you doing to correct this issue?

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What Is A Ministry Superstar?

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Recently, I wrote a post called, “How Do You Become A Ministry Superstar?” that generated a variety of responses. Some of the comments and responses questioned the idea of a “superstar” and the negative characteristics that are commonly associated with that term. In an effort to clarify my picture of a ministry superstar, I thought a follow-up post was in order. I hope the following will shed more light on how I see a ministry superstar.

ministry superstar

C12 Group Material

In my earlier post, I borrowed the following three characteristics of a ministry superstar from a talk given by Buck Jacobs, founder of the C12 Group. In this talk, Jacobs was trying to communicate the need for Christian business owners and leaders to step up and use their businesses as platforms for ministry. Here is how he described those who have done this in a huge way:

    1. Ministry Superstars have a God-focused company mission statement. These mission statements point to God as they clarify the reason for the existence of the company and serve as tools to aid in the decision-making process.

    2. Ministry Superstars lead! These stand-outs are not the type to stand back and wait for direction from someone else. They are intentional and choose to take action on their faith. You will not find mere pew-warmers in this group!

    3. Ministry Superstars have an intimate, daily quiet time with God. Someone that fits in this category does not allow dust to accumulate on their Bible. They are so in tune with God because they are intentional about reading and studying the Bible and spending time in prayer every day.

What Other Qualities?

Assuming this is a valid list of characteristics, what type of person do you think you will find in this group? If these qualities are present to a fairly high degree in the members of this group, what other qualities do you think you will find?

Well, this is not an exact science, but I have an idea of what other qualities I think we would find. We are looking at a group of individuals who spend daily time reading and studying the Bible, truly seeking to do God’s will in their lives. As a result, the odds are high that these people recognize the need to follow the example of Jesus (1 John 2:6).

Other Ministry Superstar Traits

Following that logic, let’s take a look at the rest of the traits we could use to describe these ministry superstars.

1. They have an eternal perspective (John 6:27).

2. They submit to the Holy Spirit to seek and save that which is lost (Luke 19:10).

3. They are filled with the power of the Holy Spirit (Acts 1:8).

4. They are obedient – fulfilling the Great Commission and the Greatest Commandments.

5. They come to serve, not to be served (Matthew 20:28).

Though this is not an exhaustive list, I think you can get a good picture of what a ministry superstar looks like. We are not (necessarily) talking about someone in the limelight with media attention focused on their ministry.

No, these people that we are describing could be business owners with just a handful of employees or they could have thousands. The size or fame of their ministry activity is totally irrelevant! It is more about their effort and activity in relation to their God-given potential.

Willing To Trade

A true ministry superstar understands that this life is a small segment of their eternal existence. They are willing to trade immediate reward for eternal treasure. They accept that, while still on earth, the following may or may not result from their Christian ministry:

    1. Recognition, here and now.

    2. Prosperity, here and now.

    3. Friends / Reputation, here and now.

    4. Rest / Comfort, here and now.

While any (or all) of these results may occur for the ministry superstars during their life here on earth, these are not their focuses or goals.

Ministry Superstar’s Ultimate Goal

The ultimate goal of a Ministry Superstar is really only one thing. It is one simple phrase spoken by Jesus when telling one of his many parables.

“Well done, good and faithful servant.” – Matthew 25:21

Do you consider yourself to be on the path to becoming a Ministry Superstar?

If not, what parts are you missing?

Do you know a ministry superstar from whom you can learn?

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Step One In Developing An Inner Circle

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In my last two posts, I described why you need to develop an inner circle of leadership. We looked at several compelling reasons you need an inner circle, including the example that Jesus set for us. I also identified and answered several common objections to this idea. Now that you are convinced that you simply must have an inner circle, let’s take at look at how you do it!

inner circle

In this, and the next two posts, I am going to break this process into three simple steps using material from Dave Anderson’s book, How To Run Your Business By The Book.

The first step in developing your inner circle is to:

1. Identify and invest more into those with the highest upward potential

Identify Your Inner Circle

Let’s start with identifying the people with the highest upward potential. So, exactly how do you go about doing this? Well, first and foremost, I would pray about it. I would pray for wisdom and discernment as I reviewed my employees for prospects. Ask for Him to reveal qualities and characteristics that you may not already be aware of. Pray for patience as well. Jesus prayed all night!

Next I would look at your current leadership structure. The easiest people to choose are already in your key leadership positions. Hopefully, assuming you have these positions, the people you have here are trustworthy and have the potential you are seeking. Mutual trust is mandatory.

For me, it was fairly clear because I had been fortunate enough to have people in my key management positions that fit this role perfectly. Not only did they have the highest potential, but they also shared the same values and beliefs and were quickly bought in to the mission as I presented it.

Your situation may not be the same. If not, you may have to spend more time on this step. You also may see that you are not positioned well with your key people. While that is likely not something you can change quickly, it is certainly something you need to address over time.

Here are three keys to choosing these people:

    Ready – The people you choose must be ready to take on the additional learning and responsibility. Regardless of where they are now in their leadership growth process, they cannot be immature, unstable, or short-sighted. They need to be ready to take on the challenge you will place in front of them.
    Willing – Another requirement is that they must be willing, even eager to join this group. You do not want someone that you are constantly having to sell on the idea! They need to see the opportunity you are presenting and value it.
    Able – The actual level of each members’ ability to take this on depends on the general ability level of the group. While every member of the group does not necessarily have to be on equal ground with all of the others, they need to be close. If you have one potential member that trails the others by a significant amount, you may want to consider another path for them. Otherwise, they will likely hold back the progress of the group.

One note, it is my opinion that you may need to start with only one individual that IS the right fit rather than trying to force two or three others that are NOT a good fit. Think quality over quantity! Personally, I have a total of five. I am not sure there is a magic number, but I would not have many more than this. Intimacy is also important for this group.

Invest In Your Inner Circle

This step will be different for each leader, depending on the level of the members of the inner circle. Depending on your industry or your company’s mission, you may already have a ready-made path for leadership development. If not, you may have to create your own. The key here is to be intentional about their development.

Here are some simple steps to consider:

    Determine the gap – Look at where they are as a group right now. Look at where you see them in x number of years after you have invested in their development. Now try to plot out a path to close that gap!
    Gather material – Choose material that will reinforce your mission while moving them down the path you have chosen. Make sure it is not too far above or below their ability to absorb. Obviously, the internet is an almost infinite source of material! Consider joining a C12 group as one source!
    Schedule time alone with them – Jesus spent time with the crowds, but He also carved out time just for His twelve. He then carved out other time for the three. You have to do the same.
    Monitor your progress – Take time along the way to stop and check your progress. Document what you are doing. This will give you a sense of how far you have come as a group.
    Celebrate growth – Take time to celebrate your progress! While there is a lot of work to be done in this process, you need to enjoy the fruit of it as well!

Are you ready to choose your members?

What are your challenges here?

What is your next action step?

(Originally posted 10/19/11)

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Crisis – An Advisory Board In Action

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advisory boardAs Christian business owners and leaders, we are virtually guaranteed to face a crisis in the course of doing business. In fact, the odds are we will face more than one.

Are You Prepared?

Depending on your experience, you may or not be prepared for it when it hits. If it is big enough, even your years of experience may not help. This is where the combined godly wisdom of a good advisory board is critical.

Advisory Board in Action

In a recent C12 advisory board meeting, one of the members shared the crisis he is currently facing in his business. His crisis was actually a conglomeration of several difficult issues involving family, business, and faith. To protect the innocent, I will not go into details!

The Crisis Defined

I will tell you that in all my years of business, I have not faced anything like this business owner is facing. It quickly became clear in the group that the same was true for the rest of the members. This situation was a doozy and had more hair on it than Bigfoot! Quite simply, there was no clear and easy solution.

It took the member 30-45 minutes to finally get all of the pertinent facts onto the table because he was so distraught over the situation. He bounced from issue to issue, trying to describe all the details. We were asking clarifying questions the whole time because he was so scattered in his thoughts and words. It was a painful effort just getting a clear picture of the whole situation.

Action Plan Established

From there, it was amazing to watch the minds of eight godly, Christian business owners jump into action. In a flurry of more questions, debate, and brainstorming, our advisory board group came up with a solid action plan for the member to execute.

Here are some of the advisory board contributions:

    1. Detailed the timeline for his action plan.

    2. Debated the best approach to each step of the plan.

    3. Outlined possible break downs in the plan and how to respond to them.

    4. Discussed the potential pitfalls to shortcutting various steps in the plan.

    5. Gave advice relating to legal issues he will need to further investigate.

    6. Tested our recommendations against Scripture throughout the process.

    7. Questioned him on various decisions he had made up to this point.

    8. Gave him contact info for key people that could meet various needs.

    9. Prayed over him and the whole situation – asking for wisdom, peace, strength, mercy, forgiveness, peace, and reconciliation for all parties involved.

Now Fully Prepared

At the end of the meeting, it was clear that the member was in better spirits and fully equipped to face the crisis head on. While, the tough time was still in front of him, he knew he was on the right path and had a solid game plan. He also knew that we would continue to pray for him through the process. That does a lot for one’s confidence.

Advisory Board Structure

I encourage you to contact C12 if you are interested in visiting a group meeting to get a feel for how it works. Of course, the C12 Advisory Board structure is not the only way to accomplish this process. In my conversation with Mark Cress a couple of weeks ago, he explained how his advisory board consisted of a unique blend of personalities and experience. This board is the actual Board of Directors for Corporate Chaplains of America (CCA).

Though there are some significant differences in the responsibilities of his board when compared to the C12 advisory board, the benefits discussed in this post are the same. An example of this is how the CCA board has played a critical role in creating Mark’s succession plan over the next several years. Their combined wisdom will ensure a smooth transition of leadership over CCA, as well as position the organization for significant growth in the future.

You Need An Advisory Board

The bottom line is that regardless of the size of your business, you need an advisory board. There are too many potential problems you could face that will require more wisdom and experience than you have. Whether you seek a paid advisory board or one that volunteers their time, you cannot afford to go it alone.

Consider these verses from Proverbs as your encouragement to get started:

Without guidance, people fall, but with many counselors there is deliverance.
-Proverbs 11:14

Plans fail when there is no counsel, but with many advisors they succeed.
-Proverbs 15:22

Finalize plans with counsel, and wage war with sound guidance.
-Proverbs 20:18

…wage war with sound guidance – victory comes with many counselors.
-Proverbs 24:6

Do you have similar access to the godly wisdom an advisory board offers?

What are some other benefits you have seen?

If not, when are you going to get started?

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Christian Business: 7 Easy Ways To Integrate Faith And Work

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Christian businessI am a strong believer in the great need for Christian business owners and leaders to begin integrating their Christian faith and their businesses. I do not think enough people are thinking this way, so I write this blog in an effort to get the message out.

As part of this effort, I often include practical ways to do ministry in the normal course of doing business. The following is a list of 7 easy ways to get started. Each item on this list is something we are already doing and is further described in separate post. The link to each post is included in each brief description. At the end of this list, I will tell you how to find another 101 ideas!

7 Easy Ways To Integrate Faith and Work

1. Christian mission statement

    This is so crucial that it really should be the first thing you do. A mission statement that acknowledges your business as a Christian business not only tells others what you are about, but also serves to keep you on track for years to come. Read more here – Mission Statement – Step 1 in a Strategic Ministry Plan.

2. Impact Fund

    Your employees will get into the giving spirit if you lead the way. Creating a fund that allows them to support their co-workers in times of need is a huge opportunity to lead. They will surprise you with their response! Read more here – How Could a Business Help with Employee Hardship?.

3. Gospels in the lounge

    You do not have to hit people over the head with the Gospel to spread it as a Christian business. Simply placing these simple Gospel messages in your customer areas is a great way to sow seeds. Let God do the rest. Read more here – Ministry Action: Gospels in the Lounge.

4. Employee Newsletter

    Communication is critical for any business. This is especially true for a Christian business. You can easily improve your company-wide communication through the use of a company newsletter. Using even the simplest of newsletters to convey a Biblical message or promote Christian values can bear fruit. Read more here – Advice from Coach Wooden.

5. Message at company gatherings

    Company gatherings, such as Christmas parties, can be an excellent opportunity for the Christian business owner or leader to reinforce the mission of the company. An easy way to do this is to carve out 10-15 minutes or so and tell a story or interesting illustration that conveys the Gospel message. While the first time may be uncomfortable, God will honor your efforts. Read more here – Christ and the Company Christmas Party.

6. Message to customers

    Different companies will have varying opportunities to share the Gospel with customers. For us, including a copy of the New Testament, with a cover that reads “Owner’s Manual For Life”, in the glove box of every car we sell seemed like an easy way to accomplish this. Read more here – Taking Action: Owner’s Manual for Life.

7. Chaplain program

Don’t Delay!

You should have no excuses to delay. Pick one or two ideas to get started, grab a couple of your key people to help, and lay out your plan. I promise you will not regret taking action!

Do you see any ideas you can implement immediately?

What can you add to the list?

What results have you seen from your efforts?